Program Supervisor - Revenue Operations

Program Supervisor - Revenue Operations

01 Nov 2022
Idaho, Boise, 83701 Boise USA

Program Supervisor - Revenue Operations

Program Supervisor - Revenue Operations Print ( Apply Program Supervisor - Revenue Operations Salary $20.65 - $28.29 HourlyLocation Boise, IDJob TypeFull TimeDepartmentIdaho State Tax CommissionJob Number22-048Closing11/14/2021 11:59 PM Mountain Description



DescriptionThe Idaho State Tax Commission is recruiting for a Program Supervisor in its Revenue Operations Division, supervising a Business Analyst, Tax Automated System Specialists and the Electronic Data Management (EDM) unit in Boise. A salary analysis will be conducted for selected candidate for the position.We are seeking motivated applicants with solid supervisory skills and systems experience to lead the Revenue Operations support services team responsible for production maintenance and process improvement. Some important responsibilities is this groups support for Idaho electronic filing initiatives, oversight and outreach to our internal and external software for our developers. Example of DutiesOversee the EDM team, which provides support services for electronic filing applications that process a number of different tax returns

Manage and coach team member's performance by delivering clear job expectations and meaningful ongoing performance feedback

Oversee the timely completion of production and maintenance of system configuration and data transfers

Oversee and coach team members to effectively document processes and set performance measures to monitor and improve processes.

Management Reporting for Revenue Operations systems

Oversee the management of the electronic filing systems for the Division including processing, verification, balancing, and ensuring quality control measures are met

Oversee the electronic taxpayer support function for the Division to include the IBML stability and tech support management

Advise management on security, integrity, and functionality of computer systems and software

Minimum QualificationsSome knowledge of management practices; electronic transaction processing. Experience: developing procedures and monitoring a budget; supervising staff; providing liaison with customer/provider groups; interpreting federal or state regulations.If you previously applied for a Program Supervisor position and wish to be considered for this position, you must re-apply under this announcement. Previous scores will not be used. All qualified individuals interested in this position are encouraged to apply. All candidates being considered for employment with the Tax Commission must successfully complete a comprehensive background check, including fingerprinting, before a final job offer will be given. Individuals must be a current tax filer and be in full compliance with their tax obligations to be an employee of the Idaho State Tax Commission.Supplemental InformationThere is an exam to determine your eligibility. Enter your responses to the questions in the space provided in the examination. You must have the minimum level of experience or education described for each question addressing a minimum requirement to qualify for this position. Scoring will be based on the information you provide. It is important that the information you provide clearly supports your responses.Your resume will be used to validate your responses.The Idaho State Tax Commission is an Equal Opportunity EmployerHiring is done without regard to race, color, religion, national origin, sex, age or disability. If you need special accommodations to satisfy testing requirements, please contact the Division of Human Resources at (208) 334-2263. Preference may be given to veterans who qualify under state and federal laws and regulations. may not be applicable for temporary or seasonal positions.01 Describe how you have gained some knowledge of management practices. Include in your response any management training/coursework, and/or work experience in a management position. Typically gained by completion of one three-credit or equivalent upper division college-level course OR successful completion of at least 60 hours of management training that included all the essential elements of management (Planning, Organizing, Leading, and Controlling) OR at least one year of work experience including all elements of management. The BSU sponsored Center for Management Development classes and/or Certified Public Manager (CPM) training would qualify. 02 Please describe your experience giving you some knowledge of electronic transaction processing. Typically gained by approximately one year of work experience designing or using an electronic transaction processing system at a level which required needs analysis or in-depth knowledge. 03 Describe your experience supervising staff. Minimal experience required: completing a Supervisory class or seminar (more than 8 hours) or college level course specifically on supervisory practices, OR lead work experience that required direction and monitoring (if experience is on a fill-in basis it must be for three months or more). 04 Do you have experience interpreting federal or state regulations? 05 Even if you have attached your customized resume, please cut and paste your resume below. Your resume should emphasize your experience, education and training directly related to the minimum qualifications and validate your exam answers. Required Question AgencyState of IdahoAddress304 North 8th Street Boise, Idaho, 83720 Website Apply Please verify your email address Verify Email

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