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ShadeWorks offers an exclusive line of MOCKWOOD⢠Patio Covers and Pergolas that help homeowners extend their homeâs living space to the outdoors. Our products are constructed from aluminum building materials which offers outstanding low maintenance qualities and lifetime warranties. We have one of the best reputations in the industry for quality workmanship and customer service. Weâre looking for someone to join our team who will share our vision of providing amazing customer service and take pride in the work they do.
Job Responsibilities:
- Answer and direct inbound phone calls.
- Schedule in-home estimates for customers.
- Return missed calls and voicemails.
- Respond to online web form submittals.
- Greet and help office guests as required.
- Ensure that customer service goals are being met and be first point of contact for any issues.
- Invoice customers and manage outstanding accounts receivables.
- Scan and file company expense receipts, contracts and other misc. documents.
- Make travel arrangements for team members as required.
- Help with hiring activities by drafting job descriptions and posting to job boards.
- Support companyâs general administrative needs as necessary.
- Run errands as required / directed.
Required Qualifications:
- 3-5 years of office administration experience.
- Customer service oriented with outgoing personality.
- Must be resourceful and disciplined to make sure things get done.
- Detail oriented and able to manage multiple tasks at the same time.
- Able to work well under limited supervision.
- Computer skills: Excel, Outlook, Word, etc.
- Strong spelling and grammar knowledge.
Apply through Indeed here: https://www.indeedjobs.com/shadeworks-inc/_hl/en_US?cpref=JXWAtnzf3XW5aRnY2g_zom2bgyBz8ZTNaLica8uur2Q
