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Job Title: Rental Consultant
Reports to: Store Manager
Job Summary
Join our family! Tates Rents is a third generation, family owned and operated business that has been serving the Treasure Valley for more than 70 years. Our success wouldnt be possible without the hard work and dedication of our valued employees. Our rental consultants make the first and lasting impression on our loyal customers and are the reason they keep coming back. If you are customer service oriented and driven to help influence the experiences of those around you, this position may be for you.
Essential Job Duties and Responsibilities
Work every day to create a safer environment for customers and coworkers by making safety a number one priority. Attend safety training when requested and be aware of all situations, even when it does not directly affect you.
Exceed customer expectations and make every step of the customers renting experience easy and enjoyable. This may include but is not limited to, taking orders by phone, preparing contracts, collecting payment, explaining equipment operation and safety features and loading equipment.
Understand and be willing to continually learn about rental equipment in order to recommend the correct equipment and assist customers. Complete monthly online training to advance knowledge of equipment and safety.
Maintain a high level of organization to update contracts, call overdue list daily, keep shelves stocked, and compute charges based on rental.
Clean, service, and check fluid levels and perform minor repairs on equipment.
Greet customers promptly as they enter the store, resolve customer problems, fill propane tanks and keep showroom clean.
Perform other duties as requested
Qualifications
Education, Skills & Requirements
Must possess sales and customer service skills
Must be able to provide, understand and complete written and verbal instructions
Maintain a cooperative relationship with co-workers
Must be able to maintain a high degree of patience
Must maintain a professional appearance
Must be able to use mathematics to solve problems
Must be able to speak English clearly and write legibly. Ability to speak another language is a plus.
Must pass a company drug screen
Must have a valid drivers license (21 years of age or over for driving positions)
A high school diploma or GED is preferred but not required
Working conditions
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
Heavy work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
The worker is subject to both environmental conditions: Activities occur inside and outside.
The worker is subject to noise: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.
The worker is subject to hazards: Includes a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
Benefits
Work for the Treasure Valley rental industry leader, with an established history of success. Tates Rents takes pride in treating its customers and employees like family.
Qualify for top notch health benefits, including vision and dental
Qualify for 401K benefits with generous dollar for dollar matching up to 4% of your compensation.
Quarterly bonuses based on company performance. (Make the company better every day and share in earned success)
Uniforms provided
Use rental equipment upon availability and approval
Five paid holidays and ability to earn additional paid time off
This company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: military status, race, color, religion, gender, genetic information, sexual orientation, national origin, physical or mental disability and/or age.
