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Job Description: Service Request Technician
Location: Idaho Falls
Job Type: Full-Time
Compensation: $10-$15/hr DOE
Time Requirement: Monday-Friday, 8a-5p
We are:
Jacob Grant Property Management manages residential rental properties between Rexburg and Pocatello, Idaho. We endeavor to improve communities and optimize financial performance for real estate investors. We are currently in the expansion phase of growing our level of service along with the amount of investors we serve. In our 11 years of operation we have established a reputation for providing residents and owners with the highest quality properties, services, and community living. We pride ourselves in maximizing the financial performance of real estate for our investors.
Our team at Jacob Grant takes pride in our core values and are dedicated to demonstrating them in our daily work.
Confidence We exhibit professionalism and empathy
Humor We see the value of laughter and comradery
Humility We ask questions, stay curious, and make no assumptions
Service to the Greater Good We serve on every level and strive to put people and community first.
You are:
A confident and competent individual with a desire to serve our community and build lasting relationships. You have a solid understanding of maintenance, exceptional customer service skills, you ask questions, stay curious, work well independently, take intitiatve and deliver solid results.
Role Summary:
The Service Request Technician assists our residents with their maintenance needs and requests. They will utilize different equipment and perform repairs or preventative maintenance when required. They will need to have previous experience in maintenance, be highly skilled with various hand and power tools, and have excellent customer service skills.
Key Responsibilities and Duties:
Participate in and assist with maintenance service requests
Diagnose maintenance issues and correct them
Perform preventative maintenance
Inspect and troubleshoot equipment and systems
Collaborate with other technicians and managers
Assist in installation or removal of equipment
Read work orders and take notes
Attend weekly meetings and contribute to reporting data
Track time and hours worked
Participate in the vision of the company and contribute to its growth
Qualifications:
Proven maintenance experience
Skilled in the use of hand tools and equipment
Strong organization skills and follow-thru
Attention to detail
Strong time management skills
Professional presentation and attitude
Usage of personal vehicle to and from jobs
TO APPLY:
Submit resume and cover letter to: paige@jacobgrant.com