Title: Program Manager Location: 10 S Dearborn St, Chicago, IL 60603 Duration: 12 Month, Potential FTC to FTE opportunity and extension up to 18 months.
Creates & executes project plans and revises when appropriate to meet changing needs/requirements. Identifies resources needed and assigns responsibilites. Manages day to day operations of the project. Core Responsibilities:
Identify, implement and lead innovative complex, large scale client onboarding solutions focussed on end to end ownership of the client experience
Provide subject matter expertise for implementations, products & services, and training requirements directly to external clients and internal stakeholders
Lead collaborate dialogue with the client, sales team and subject matter experts to develop an implementations project plan tailored to the complex and dynamic needs of multi – entity, multi- jurisdiction clients
Manage client relationships and partner with the sales team to present and communicate to clients Leverage technology and promote digital adoption to exceed client expectations
Maintain controls agenda to ensure policies and procedures serve the client and protect the firm
The final officer title and job grade is at the discretion of the firm and will be discussed at the time of offer. It may be different than what is listed on the requisition based on candidate experience level. Required Qualifications:
6+ years of client consulting or financial services experience
Strong business acumen combined with demonstrated experience structuring and managing projects
Previous experience adapting to a fast paced, changing, dynamic client-facing work environment while driving results
Excellent interpersonal, influencing, communication and partnership skills
Ability to anticipate, analyse and synthesize data and provide holistic insights through effective story telling
Passion for learning new operating models, technologies and industry trends
Expert level proficiency in Microsoft Office Suite
Technical client consulting experience with transmissions, ERPs (technical roles)
BA/BS degree
Some travel may be required to support various clients and coverage team
Potential FTC to FTE opportunity and extension up to 18 months. Contractor will work from home until firm returns to office in 2021. Resource will need computer and appropriate internet access to work from home.
Additional Skills: MS Project, previous client facing experience. Treasury / Finance experience is a plus.
