Customer Service Rep - Metal Products (Irving Park / Kostner Ave)

Customer Service Rep - Metal Products (Irving Park / Kostner Ave)

20 Jul 2024
Illinois, Chicago 00000 Chicago USA

Customer Service Rep - Metal Products (Irving Park / Kostner Ave)

Vacancy expired!

Industry leading bearing wholesaler / manufacturer has an immediate opening for an experienced Customer Service Representative.

Primary responsibilities include:

Build and maintain customer relationships

Understand customer expectations on new and repeat orders. Contact customer to clarify orders with incorrect, missing or unclear understanding

Respond to product type, availability and price inquiries

Review and input customer purchase requests / orders

Initiate machine orders and purchase orders for make-to-order products

Follow up on large dollar quotes

Handle customer order change and return requests

Other duties as assigned by manager

Position Requirements:

3-5 years customer service experience with technical products (required)

ability to read general engineering prints (preferred),

experience processing EDI orders (preferred),

excellent communication skills,

good math skills and mechanical aptitude,

accurate computer data entry skills: proficient with MS Word, Excel and Outlook

a motivated team player

minimum high school degree; some college preferred

Benefits:

Paid weekly

Medical and dental plans at 50%

Paid holidays and PTO

401k

See our website for additional information. www.isostatic.com

Blue Line, Metra and bus stops close by

There is no relocation allowance so only local candidates should apply

Please REPLY by attaching resume or embedded in email

We thank all applicants in advance for their interest, however, only those applicants who are being considered for an interview will be contacted.

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