Account Director

Account Director

20 Oct 2024
Illinois, Chicago, 60601 Chicago USA

Account Director

Vacancy expired!

Job Description

Overall Summary

Razorfish Health is looking for an amazing Account Director that is ready to help us create the experiences that change lives. The Account Director is responsible for managing and growing the client relationship, and expanding services/business, on one or more large client accounts. The ideal candidate will have a proven record of maintaining the ultimate accountability for client satisfaction, increasing account revenue and overall growth, and experienced as a team leader. Responsibilities for the Account Director are as followed:

Client Focus

  • May own the client relationships at the mid-senior level within the client’s organizational hierarchy
  • With VP/Director, responsible for setting and managing client account expectations
  • Oversees all strategy development for assigned account(s), including the development of key alliances and interactive marketing/advertising strategies that align with the client's brand and support the client's business objectives.
  • Ensures client contact with members of internal brand team and supports Director of Delivery Management with respect to client communication
  • Maintains primary responsibility for the quality, strategy and integrity of all agency products/services delivered to assigned clients; resulting in the cultivation of client loyalty and retention.
  • Engages clients on a regular basis to evaluate the success or failure of digital advertising/marketing initiatives, and plans for course correction and/or continual success as appropriate
  • Identifies opportunities for growth within existing client accounts/brands currently managed, and presents/positions new ideas to clients on an ongoing basis. Seek opportunities to up sell and cross-sell within the account to generate additional revenue
  • Manages profit and loss responsibility for assigned clients as well as financial forecasting
  • Demonstrates significant knowledge of pharmaceutical marketing and is comfortable playing a leadership role with client brand teams when needed

Internal Focus

  • Consults with Client Partner to: develop ROI models and rationale for each account plan; provide ongoing consultation regarding advertising/marketing strategy; and develop fees and budget allocation models for all agency services
  • Responsible for understanding the account dynamics and mobilizing Razorfish Healthware resources to most effectively meet account requirements
  • May be asked to participate in new business
  • With Project Manager, contributes to the development of project timeline and budget
  • Provides leadership, support, and ongoing guidance to members of his/her assigned project team.
  • Ensures clear, ongoing communication regarding the client and brand strategy, strategic insights pertaining to the client's business/industry, trends, initiatives, issues and competitive intelligence, or similar to multidisciplinary team members. Inspires the team to deliver superior client solutions consistently that meet or exceed client's goals/expectations
  • Monitors trends in the digital marketing and advertising industry, and client industry verticals.

Qualifications

Other requirements

  • Demonstrated ability to lead a team in a highly collaborative environment to develop and execute digital advertising/marketing strategies for clients in the healthcare space.
  • A strong, strategic customer service orientation, and the ability to form long-term relationships with mid-senior level partners within client organizations
  • Must be able to motivate and lead others in the development, direction and execution of online communication initiatives. Some prior staff performance management experience is strongly preferred.
  • Demonstrated budget management experience for client projects, including prior experience developing fees and budget allocation models
  • Strong strategic, analytical skills and effective problem-solving skills, including the ability to develop return on investment (ROI) models. Must also be able to exercise positive judgment to assess situations, evaluate options and make decisions, and draw

Qualifications

  • 7 – 10+ years of relevant experience in the account services field within the advertising industry, management consulting discipline or a similar industry required
  • A minimum of one (1) year of prior staff management, development and mentoring experience preferred
  • A minimum of three (3) years of experience as a Sr. Account Manager; or one (1) year as an Account Director strongly preferred.
  • Bachelors Degree Required
  • Experience in Marketing/promotion experience with healthcare brands is required
  • A demonstrated track record of expanding business with existing customers (upselling); and experience supporting new business pitches required

Additional Information

All your information will be kept confidential according to EEO guidelines.

Related jobs

  • Company Description

  • Company Description

  • Company Description

  • Company Description

  • Company Description

  • Job Description

  • Agency Overview: The Department of Revenue\'s core mission is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by enforcing the financial responsibilities of parenthood, and to assist Massachusetts cities and towns in sound and efficient fiscal management. Vision Statement: Our vision is to conduct our operations in a manner that inspires public confidence in government by administering and enforcing tax, child support and municipal finance laws in ways that are innovative, customer-focused, and transparent. Position Summary: The Department of Revenue seeks an experienced and progressive Senior Manager to lead the Corporate Excise Audit Group in its Multistate Audit Bureau. The Director – Corporate Excise manages around 35 employees. The Corporate Excise Group primarily conducts corporate excise (income-based) tax audits of out of state companies who have statutory obligations to file Massachusetts tax returns. The audit function is to determine compliance with statutory and regulatory provisions. The Director – Corporate Excise is responsible for successful governance of the following areas. Directly/indirectly manages the Multistate corporate excise management team and tax audit staff to achieve optimal levels of case completion with the highest level of quality. Works closely with Multistate Bureau Chief, Executive Management and Other Divisions to resolve complex tax issues and determine necessary resources Works with Multistate Bureau Chief and Executive Management to determine proper staffing levels and resources necessary to carry out the Bureau Mission As part of the Modern Work Place initiative, the agency is adopting a hybrid work model. Hybrid work is a mix of in-office work and telework. This position may be designated as either Hybrid (work remotely some days and in-person on other days) or Telework (from a home office). Duties and Responsibilities: Oversee the daily operations of the Multistate Corporate Excise Group, providing senior level direction of all business strategy, tax compliance, quality assurance, and program efficiency. Develop annual business plans for the operations in terms of audit selection and audit completion Ensure quality service by providing a customer-focused work environment with responsive staff and user-friendly technology. Conduct organizational and operational reviews to instill excellence by maximizing resources. Identify performance deficiencies and implement appropriate reforms Adjustbusinesspriorities to meet legislative, operational, or administrative mandates. Identify and implement staffing requirements for efficient operations, maintaining a diverse and inclusive culture that attracts and retains staff, and drives the organization’s mission. Work closely with the Commissioner and management team to create long-term business strategies for the Bureau consistent with Agency guidelines. This position is a Multistate position within the Massachusetts Department of Revenue, but the position is NOT in Massachusetts. The successful candidate is expected to reside and work outside of Massachusetts. The bureau headquarters location is Chicago, but candidates may reside anywhere in the continental US outside of Massachusetts. Preferred Qualifications: Entrepreneurial mindset - excellent management skills with a spirit for innovation and continued progress. Strong business acumen and effective decision-maker. Change management experience and the ability to mentor, coach and inspire staff to embrace change. Expert understanding of Massachusetts corporate excise tax and federal tax laws and ability to analyze complex tax issues Ability to provide advice on taxation proposals, legislation, or initiatives Ability to identify opportunities and risks, create mitigation strategies and advance objectives Ability to think through problems, organize information, and identify key factors and underlying causes to generate solutions Ability to develop internal controls to safeguard data and maintain the integrity of operations Ability to build consensus among members of multiple disciplines and across organizational boundaries Proven skills in senior level verbal and written communications Knowledge of organizational structures and the ability to align resources to improve effectiveness and meet goals /An external candidate recommended for a position with the Department of Revenue will be subject to a background check that includes checks for: state and federal tax compliance; child support compliance; education verification; Massachusetts CORI checks; criminal background checks in state(s) of current and previous residence/employment; validation of eligibility to work in the United States; and national fingerprint-based criminal background checks./ /As part of the Future of Work initiative, the agency is adopting a hybrid work model.  Hybrid work is a mix of in-office work and telework. This position will work remotely some days and in-person on other days./ Please see Preferred Qualifications. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don\'t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Accounting and Finance Organization: Department of Revenue Title: Director, Corporate Excise, Multistate Location: Illinois-Chicago - 125 So Wacker Dr Requisition ID: 240003FT

Job Details

  • ID
    JC21388554
  • State
  • City
  • Job type
    Full-time
  • Salary
    N/A
  • Hiring Company
    Publicis Groupe
  • Date
    2021-10-19
  • Deadline
    2021-12-18
  • Category

Jocancy Online Job Portal by jobSearchi.