Vacancy expired!
Position: Active Directory
Bill Rate: $53/hr
Location: Chicago, IL
Long Term
Key Skills: Very strong exp in AD, DNS and DHCP
Responsibilities :-
Adhering to SLAs
ITIL Processes awareness and adhering to
Reporting to the Track Lead / Team Lead
Helping team members in case of Issues/Technical Problems
Handling tickets / requests
Troubleshooting technical issues
Ensuring that the processes are adhered to
Understanding of Multi-geo support environment
Support day-to-day aspects of the level 2 calls of Active directory & HyperV/VMware during business hours
Meet the SLA and QOS level
Escalation of all pending and failed calls
Improves and maintains customer and employee satisfaction
Provide L3 level support on AD, DNS, HyperV/VMware, Monitoring and Reporting
Implementing Backup/Restoration Strategy for 24x7 operation support
Applying patches/upgrades to maintain security level
Assist in implementation of Data centre consolidation
Perform H/W & performance monitoring and implement recommendations
Day-to-Day reporting tasks
Antivirus solutions
Required Skills / Qualifications:
Designing and managing multiple Active Directory Forests and Domains for a large, geographically dispersed enterprise
Experience in administering DNS, WINS, DHCP and PKI
Experience with configuring Group Policy Objects to secure a Windows infrastructure and WMI filtering
Sound knowledge in AD Site replication and topologies
Experience working at an AD 2008 functional level and migration to 2012 functional level preferred
Experience with domain consolidations/migrations preferred
Experience working with Microsoft to perform ADRAP preferred
Experience in Microsoft Windows Server Administration, to include Server 2003, 2008 and 2012 AD and OS
Experience using a ticket management system for work prioritization and daily workload management
Superior problem solving and troubleshooting skills at the System Engineer level
Possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers
Experience in scripting leveraging PowerShell is preferred
Ability and confidence in making system recommendations and providing excellent customer support
Excellent written and oral communication skills are required
Knowledge in ADFS is required
Should have knowledge in MS Azure
Experience in Migration Tools like, ADMT / Quest is preferred
Soft Skills
Excellent communication and conversation skills (Verbal and Written)
Good documentation skills
Good working knowledge of MS OFFICE (Including MS Project and Visio)
Should have a great customer handling skills
Able to handle unforeseen situations
High level of acceptance
Can drive HCL’s value and its methodology
Contact:
Naga
