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When you join us at ThermoFisher Scientific, you'll be part of a smart, driven team that shares your passion for exploration and discovery. With revenues of more than $24 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.Location/Division Specific InformationRemoteAnalytical Instruments Group/Chemical Analysis Division/Materials & Minerals. This position requires up to 50% travel both domestically and internationallyHow you will make an impact:As the Director for Business Development and Services you will lead a team responsible for delivering operational excellence and organic revenue growth across the Material and Minerals (M&M) portfolio for ThermoFisher Scientific globally. The successful candidate will have a business education and significant experience with driving process and organizational change. You will have strong communication, analytical, and presentation skills and the ability to collaborate across various multifunctional teams. We are looking for a positive, energetic professional to build a strong organization to accelerate growth into new markets!This role reports directly to the VP/GM of the M&M business unit with a matrix report to the Sr. Director of Services for CAD.What you will do:
Leads profitability & revenue growth through service opportunity pipeline development and proactive portfolio lifecycle management. Utilized market and performance data to optimize profit and drive growth for in-market product portfolio including extending application usage, pricing & discounting strategies.
Develop annual operating budgets and revenue forecasts.
Lead service team to achieve Customer Allegiance Score (CAS) and operational excellence by delivering best-in-class service, handling key operational service metrics, and driving continuous improvement.
Lead and partner with cross-functional leaders in the development and execution of select strategic commercial initiatives for the Business Unit.
Encourage a team environment with open communication and active participation
Promote a culture of growth and development centered on optimizing customer experience
Partner with sales in forming service strategies and relationships with key accounts, identifying new service business opportunities, and developing and promoting solutions across the entire portfolio of Thermo Fisher offerings.
Work closely with R&D, Marketing and Sales on new product and service introductions and lifecycle management.
Other duties as required
How you will get here:Education
Bachelors degree, preferably in business
Experience
Meaningful experience in managing teams
Experience in change management principles and methodologies
Demonstration of successful conflict resolution, self and social awareness
Knowledge, Skills, Abilities
Knowledge of finance, accounting and budgeting practices to effectively lead fiscal responsibilities
Excellent communication and organizational skills
Seasoned leader with ability to influence at all levels within the organization
Ability to lead in highly matrixed, multi-culture environment
Working knowledge of forecasting, budgeting, service cost drivers, and basic accounting principles or related experience.
Ability to prioritize work and manage multiple responsibilities and assignments a must.
Continuous Quality Improvement skills
Validated verbal, written, and presentation skills.
At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer.Apply today! http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
