Customer Service Representative

Customer Service Representative

25 Sep 2024
Illinois, Chicago 00000 Chicago USA

Customer Service Representative

Vacancy expired!

DescriptionWe are looking for a dynamic Customer Service Representative to be based in Chicago, IL. The Customer Service Representative is fundamental to our organization.This role is responsible for safe and efficient delivery of products mine to market. This role takes sales, tolling, and procurement contracts from sales managers and ensures on-time delivery of the product to the customer or operations. This role manages production disruptions, quality deviations, and customer issues. The role proactively manages the customer portfolio and to ensure transparent commercial commitments, decision making, and option analysis.The Customer Service Representative role is a great opportunity for an experienced Professional to ensure that the needs of the Borates customers are met. The Customer Service Representative will proactively manage the tensions that emerge over conflicting priorities on the basis of managing a “best for business” outcome. Reporting to the Customer Service Manager of the America’s, you will: Be the voice of the Customer/ Customer Advocate/ Customer Centric Support Sales, Supply Chain, Logistics, & Leadership to define, build, and improve strategy and meet service level targets & KPI’s. Communicate issues with customers and work with relevant parties to minimize impact Coordinate physical delivery with the logistics team and provide customers with delivery notifications Create sales orders and contracts in SAP Managed an assigned customer base ensuring all customer orders are proceed efficiently and shipped on time.Requirements Bachelor Degree Minimum of 3 years customer service in a manufacturing environment Previous experience with multi-national companies Language: English Commercial & Business acumen Strong problem solving, strategic and analytical capability Effective communication skills Effective time management and personal organizational skills Demonstrate an open minded genuine curiosity towards understanding the needs of business and the impact of applied solutions Able to work in a team environment & able to take constructive feedback Strong distribution and logistics knowledge Sound organizational, interpersonal, and communication skills Prior ERP experience required, SAP preferred. Strong Microsoft office skills- Familiarity with EXCEL functionsOfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $20.00 - $25.00 / HourlyLocation: Chicago, ILDate Posted: September 24, 2020Employment Type: TemporaryJob Reference: 01302-9502700331Staffing Area: Office u0026 Administrative

Job Details

  • ID
    JC4892623
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    Robert Half International
  • Date
    2020-09-26
  • Deadline
    2020-11-24
  • Category

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