IT Support Analyst Junior role

IT Support Analyst Junior role

03 Dec 2024
Illinois, Chicago, 76101 Chicago USA

IT Support Analyst Junior role

Vacancy expired!

Onsite from day one (Hybrid model)


IT Support Analyst work is to engage a lead that possesses a required level of skill and expertise to oversee level 1, level 2, and level 3 (minor enhancements) production support for the applications in scope. This includes oversight of response and resolution/completion of Incidents, Problems, Change Requests, Service Requests, and Access Management. The applications in scope include:

  • Required Skills &/or Certifications:
o Service Now
o AWS
o SQL
o Attention to Detail & Highly Organized
o Continual Learning Mindset
o Excellent Problem-solving Skills
o Excellent verbal & written communication skills
o Basic ITIL familiarity (ITIL 4 certification desirable)
o Experience with Microsoft Office Suite (Outlook, Word, Excel, Powerpoint)
o Experience with Power BI

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Job Details

  • ID
    JC23785908
  • State
  • City
  • Job type
    Contract
  • Salary
    $20 - $30
  • Hiring Company
    Paradigm Infotech
  • Date
    2021-11-29
  • Deadline
    2022-01-28
  • Category

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