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We have a 6-12 month contract position with our direct client, to work Remote most part, and onsite ocassionally post Covid in Chicago IL, however, open to minimum travel options. Please review below job description and send us Resume, Work Authorization, Current Location and Availability, if interested
Title: ITIL Operations Lead
Location: Remote, Occassional visit Chicago
Type: C2C
Our client has been halfway through Digital Transformation and setup many teams on Scaled Agile process. They are trying to improve their ITIL services faster, better while scaling their operations.
They are in need for someone to coordinate and lead our operations process and governance and incident response. The ideal candidate would have 5+ years of experience in Operations. Be familiar with ITIL. Be able to lead teams. Organized and track actions, owners and dates and hold others accountable. Incident resolution is covered by another team
This person would be responsible for: