Job Title: Dispatcher - Cash for Junk Cars Business Location: Chicago Heights, IL Pay: Starting at $20/Hour
Job Description:
We are seeking a reliable and detail-orientedDispatcherto join our growingCash for Junk Carsteam inChicago Heights, IL. As a dispatcher, you will be the first point of contact for customers looking to sell their junk cars. Your primary responsibility will be to handle incoming calls, provide accurate cash quotes, and ensure smooth coordination of customer orders. This role is vital to maintaining our reputation for excellent customer service and efficiency.
Key Responsibilities:
Answer incoming calls promptly and professionally from customers inquiring about selling their junk cars.
Provide accurate and competitive cash quotes based on provided guidelines.
Record and manage customer orders in the system with precision and attention to detail.
Coordinate with tow truck drivers to schedule timely vehicle pickups.
Ensure excellent customer service by addressing customer concerns and questions effectively.
Manage multiple tasks in a fast-paced environment without compromising accuracy or quality.
Use computer systems to input data, track orders, and maintain records.
Communicate clearly and effectively over the phone and via email.
Adapt to changing priorities and work efficiently under pressure.
Qualifications:
Proven experience as a dispatcher or in a similar customer service role, preferably in the automotive or junk car industry.
Strong computer skills, including familiarity with data entry, scheduling software, and email communication.
Excellent phone etiquette and communication skills.
Ability to work in a fast-paced environment and handle multiple calls or tasks simultaneously.
Highly organized with strong attention to detail.
Problem-solving skills and the ability to think quickly on your feet.
Reliable, punctual, and a team player with a strong work ethic.
Preferred Qualifications:
Knowledge of the cash-for-junk-cars industry or automotive field is a plus.
Bilingual skills (English/Spanish) are a strong advantage.
Experience working with scheduling or dispatch software.
What We Offer:
Starting pay at$20/hour, with opportunities for bonuses.
A supportive and friendly work environment.
Training and development to help you succeed in the role.
Opportunities for growth within the company.
How to Apply:
If you are a motivated individual with excellent communication and organizational skills, we’d love to hear from you! Please complete the job application here https://junkmycar-il.com/?fflanding=11
Join our team inChicago Heights, IL, and help us continue to provide top-notch service in theCash for Junk Carsindustry!