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IT Support Specialist, Chicago, IL
The IT Support Specialist supports and manages, in coordination with the Applications Support Specialist, and with the Company's outsourced managed services provider, all automated systems: accounting, word processing, data and voice communications, and internet, incorporating, when appropriate, new technological advances. Provide ongoing technical support and daily maintenance of all software applications, pc’s, hardware, and telecommunications. Is responsive to users’ requests and keeps them updated as to progress on remediation of an issue.