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SNOCC Supervisor
SALARY: $110k - $120k with a 20% bonus (paid quarterly)
LOCATIONS: Chicago, IL 60603 / Albuquerque, NM 87102 / Nashua, NH 03062
Must be able to come in one day a week periodic travel to the other offices every 8 weeks. prefer they come from a MSP or Security provider but not a must will manage 16 people in SOC security operations center and NOC network operating center be very hands-on in SOC and NOC
The SNOCC Supervisor focuses on the overall day-to-day management of customer facing personnel of the Security and Network Operations Command Centers (SNOCC). This position ensures the success of our security analysts, from onboarding, technical training and development, shift management, and customer service and success perspectives. The ideal candidate will bring a solid working knowledge of existing SOC elements, including the use of security technology platforms to monitor, detect, and respond to security alerts. In addition, the ideal candidate will have the ability to work under pressure, communicate effectively, offer guidance and advice to both the employee and the customer, and use critical thinking to solve unique problems.