Champions Do MoreAt Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600 state-of-the-art repair centers in 36 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year, Matt Ebert. For more information, and to locate a local repair center, visit www.crashchampions.com.Responsibilities
Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are completed
Qualifications
At least 2+ years in a collision estimating role required
Knowledge of various estimating systems like CCC1, Mitchell and/or Audatex
Knowledge of working with Insurance partners and associated DRP programs
Customer Service Skills
Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment
Ability to work in fast paced environments
Benefits
Competitive pay
Weekly Paychecks
401K with company match
Medical/Vision/Dental Insurance
Additional elective benefits
Submit a ReferralLocation US-IL-CreteID 2024-8918Category EstimaticsPosition Type Regular Full-TimePrioritization Tier 2 – Staffing NeedsRemote No
