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Third Party Pet is looking for experienced, empathetic, dependable, team-oriented professionals to join our Solutions group. As a remote Solutions Representative, you will strive to exceed customers’ expectations and deliver a truly remarkable service experience. A successful candidate will have an outstanding work ethic, “customer-first” mindset and a drive to solve problems.
Representatives need to have a dedicated workspace as the home office (preferably a separate room) and are responsible for maintaining the workspace in a safe condition, free from hazards and other dangers to people and equipment.
Third Party Pet® reserves the right to inspect employee’s remote workspaces to ensure business requirements are met. It is essential that representatives agree and understand that such inspections are necessary to ensure continuity of Third Party Pet’s® business and excellent standards of customer service.
Representatives will be members of a larger remote team, with support from managers. There will be additional resources available, team leads and online tools. This is a structured environment and representatives will be provided a schedule they must adhere to daily.
Provided by Third Party Pet