These roles would be on the Remediation Analytics team.
This is a team that specializes in calculating refund amounts for card customers when they have been inadvertently negatively impacted by a mistake or error made by the client.
It is a heavy data analytics role.
Given the team works on issues from a variety of business areas, it requires the team to work with business partners to develop an understanding of the relevant business, the issue, and pertinent data.
The team works closely with Business Risk to determine the action plan for each restitution, and the analysts in this role then use that action plan to determine the necessary refunds.
Job Requirements:
This role requires very data savvy individuals with a close eye for detail to ensure refunds are calculated correctly.
It requires strong SQL, SAS, and communication skills.
