Vacancy expired!
As an
Employee Experience Representative in Moline, Illinois, you will respond to all basic levels of HR inquiries and perform routine activities to support the major HR processes. In addition, you will:Respond to inquiries through several channels such as telephone, e-mail, or through a case management tool
Serve as point of contact for active employees, and/or HR Operations on HR processes and inquiries
Perform various
HR supporting tasks, i.e., maintaining employee records, tracking/extracting data, scheduling, etc., and recording in various HR systemsUse HR tools to view and extract data used to respond to requests for information
Maintain confidential data and know when and to whom it can be released
Research, resolve and respond to customer inquiries; escalate complex issues or inquiries to appropriate specialized area or Supervisor
Participate in projects that provide support to
HR processesDevelop and maintain process documentation for one or more areas of expertise
Document, follow through and resolve cases relating to specialty area
Collaboratively provide input to the Tier 1 Supervisor on inquires and changes required for continuous improvement
REQUIREDStrong collaboration and teamwork skills
Excellent written, oral and interpersonal communication skills
Ability to handle multiple concurrent tasks and changing priorities
Attention to detail and accuracy
Demonstrated ability to promote and implement changes to current practices and processes
Strong analytical, problem solving and organizational skills
Experience using Microsoft Excel
DESIREDExperience in a human resource process or operations role
Working knowledge of SAP Success Factors modules (i.e. learning administration, recruiting)
Working knowledge of SAP PHR
Ideally you will have a degree or equivalent related work experience in the following:
if you are interested pleasesend me your updated resume at[emailprotected](Vicky)Bachelor’s Degree in a Human Resources, Communications, or Business discipline or equivalent experience
All your information will be kept confidential according to EEO guidelines.