HR Benefits Representative

HR Benefits Representative

02 Sep 2020
Illinois, Usil 00000 Usil USA

HR Benefits Representative

Job Description

As an

Employee Experience Representative in Moline, Illinois, you will respond to all basic levels of HR inquiries and perform routine activities to support the major HR processes. In addition, you will:

Respond to inquiries through several channels such as telephone, e-mail, or through a case management tool

Serve as point of contact for active employees, and/or HR Operations on HR processes and inquiries

Perform various

HR supporting tasks, i.e

., maintaining employee records, tracking/extracting data, scheduling, etc., and recording in various HR systems

Use HR tools to view and extract data used to respond to requests for information

Maintain confidential data and know when and to whom it can be released

Research, resolve and respond to customer inquiries; escalate complex issues or inquiries to appropriate specialized area or Supervisor

Participate in projects that provide support to

HR processes

Develop and maintain process documentation for one or more areas of expertise

Document, follow through and resolve cases relating to specialty area

Collaboratively provide input to the Tier 1 Supervisor on inquires and changes required for continuous improvement


Strong collaboration and teamwork skills

Excellent written, oral and interpersonal communication skills

Ability to handle multiple concurrent tasks and changing priorities

Attention to detail and accuracy

Demonstrated ability to promote and implement changes to current practices and processes

Strong analytical, problem solving and organizational skills

Experience using Microsoft Excel


Experience in a human resource process or operations role

Working knowledge of SAP Success Factors modules (i.e. learning administration, recruiting)

Working knowledge of SAP PHR

Ideally you will have a degree or equivalent related work experience in the following:

if you are interested pleasesend me your updated resume at[emailprotected](Vicky)


Bachelor’s Degree in a Human Resources, Communications, or Business discipline or equivalent experience

Additional Information

All your information will be kept confidential according to EEO guidelines.

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