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DescriptionOfficeTeam has an opening for an articulate, highly-skilled Customer Service Representative in the growing industry. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position is based in a dynamic and fast-paced environment. This Customer Service Representative opportunity is located in Bloomington, Minnesota, and is a long-term temporary engagement.Major responsibilities
Deliver outstanding, friendly customer service in a timely fashion
Be a part of business development by managing claim process
Order inspections as well as verify information
Operate as a Claims Manager
Taking detailed notes and managing claims process
Handling both inbound and outbound calls
RequirementsRequirements include
Excellent written/verbal communication and organizational skills
Excellent customer service and office administrative skills
Ability to navigate multiple computer systems and applications
Demonstrated experience performing extensive research to resolve complex customer inquiries
Solid understanding of Microsoft Word
Ability to simplify complex problems and build solutions
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Positive attitude and an engaging businesslike approach
If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!Please send resumes directly to michala.walther@roberthalf.com today!OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $15.00 - $18.00 / HourlyLocation: Bloomington, MNDate Posted: July 28, 2020Employment Type: TemporaryJob Reference: 02311-9502637301Staffing Area: Office u0026 Administrative