Management Company seeking a sharp and experienced Leasing Manager in Bloomington, Indiana. The Leasing Manager has a direct impact on overall performance of the property by leasing available units to qualified prospects. As the initial contact between the public and the company, the Leasing Manager must be polished, engaging energetic, and knowledgeable.
Candidates need significant customer service experience as well as previous leasing consultant / property management experience.
Essential job functions include:
Achieves daily, weekly and monthly individual leasing goals to contribute to team/property leasing goals established by operational budget.
Answers telephone calls, internet inquiries, or in-person requests from prospects with the purpose of leasing an apartment home; performs follow-up action(s) for every prospect.
Responds to and/or follows up on resident requests; logs requests as needed.Utilizes a consultative sales approach that includes rapport building, qualifying, identifying and overcoming objections, and closing during each sales interaction/presentation.
Qualifies prospects by collecting/compiling personal data, entering data into database, initiating background check, and providing follow up status to prospect.Communicates move-in/move-out apartment status to other team members; ensures apartments are move-in ready; takes action to ensure move-ins occur to satisfy new resident and minimize apartment vacancy.
Completes all required paperwork, associated with leasing, service, and satisfaction, accurately, professionally, and timely.
Tours the property several times per day, visually inspecting common areas, amenities, and vacant apartments to ensure cleanliness and professional presentation; shows the apartment community to guests/prospects; answers questions about amenities, apartment homes, and the local community.
Stays current on relevant market issues and competitive information, shops the competition.Performs light bookkeeping and financial activities (e.g.: calculating monthly rents, pro-rated rents, preparing letters for delinquent payments, etc).Performs office administrative activities (e.g., key track/key release, accepting resident packages, entering information on computer database, etc).
Checks answering service as necessary for messages and follow up on all messages. Processes all paperwork and sets up file for move-in. Maintains a minimum of 75% conversion ratio of total traffic.
Follows up within 24 hours by phone and within 48 hours in writing with a personal note to all prospects. Plans and executes effective marketing events designed to drive traffic to the communities.
Minimum of 1 year as a leasing consultant or 2 years in a marketing position is highly preferred.
Current or previous experience leasing apartments in a college market is a plus. Computer literate in Microsoft Office Suite.
Experience with a lead management database is a plus.
Detail oriented and organized; ability to interact effectively with prospects, residents, peers and management.
Demonstrate initiative, professionalism and integrity, and exercises confidentiality in all areas of performance.
Project a professional image and demeanor. Understand, apply and comply with all company policies and procedures.
Comply with state landlord/tenant law to include State and Federal Fair Housing laws
Salary: $12.00 to $15.00 /hour
leasing manager: 1 year (Required)
marketing: 1 year (Preferred)
High school or equivalent (Required)
Drivers License (Required)