Customer Service Associate

Customer Service Associate

12 Jul 2024
Indiana, Carmel 00000 Carmel USA

Customer Service Associate

Vacancy expired!

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Title: Customer Service AssociateCompany Indicator:Employment Type: Full-timeJob Function: RetailFull Store Address: 10595 N MICHIGAN RD,CARMEL,IN,46032Full District Office Address: 10595 N MICHIGAN RD,CARMEL,IN,46032-09685-06165-SExternal Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Shift: VariousStore: 06165-CARMEL IN

Related jobs

  • Description

  • Company Description

  • Salary Range : $16.52 - $24.78 Hourly

  • We know that BUILDING HOMES & COMMUNITIES BEGINS WITH BUILDING THE BEST TEAM!How would you like to be a part of team that has been providing the American Dream of homeownership to families for more than 60 years? PulteGroup is a FORTUNE 500 company and one of America\'s top residential builders. We put the consumer at the center of everything we do and we stand above the competition in our commitment to quality.Our Vision is to Build Consumer Inspired Homes & Communities to Make Lives Better and we believe that success starts with having the right people.At PulteGroup, we are committed to diversity and inclusion. We value the differences of each employee and understand that being consumer inspired means that we reflect the diversity of the consumers we serve.A position with PulteGroup offers a rich, fulfilling and rewarding career across multiple geographies and brands. If you are interested in being a part of our team, let\'s talk about your career with PulteGroup!JOB SUMMARY:Primary responsibility to be the first point of contact for homeowners requesting warranty service. Coordinator will conduct initial analysis of the customer issue to triage and determine the appropriate course of action.PRIMARY RESPONSIBILITIES:- Coordinate division response to customer warranty calls: - Receive initial customer requests for service - Conduct initial analysis of customer issue to triage and determine appropriate course of action - Coordinate Customer Care Manager response - Document requests in service and scheduling system - Process work orders in service system- Effectively manage large amounts of incoming calls and emails- Build sustainable relationships of trust through open and interactive communication- Address complaints, provide appropriate solutions and alternatives within warranty guidelines and time thresholds, and follow-up to ensure resolution- Assist in determining and documenting root cause- Track and report division service levels, satisfaction, response rates and costs- Ensure division complies with service history information and company retention requirements- Support claims/risk filings- Perform related administrative duties, as assignedMANAGEMENT RESPONSIBILITIES LEVEL: MENTOR / COACH / FEEDBACKSCOPE:- Decision Impact: Division- Department Responsibility: Single- Budgetary Responsibility: No- Direct Reports: No- Indirect Reports: No

  • As a Store Associate, you’ll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You’ll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service.

  • Why join Stryker?

  • We Are

Job Details

  • ID
    JC4344443
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    Walgreens
  • Date
    2020-07-13
  • Deadline
    2020-09-11
  • Category

Jocancy Online Job Portal by jobSearchi.