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Job DescriptionAtOneMain Consumer Loan Sales Associate s serve as the initial contact for customers with a variety of financial needs.You will help customers assess and identify the appropriate products or servicesOneMainoffers bylistening and understanding theirfinancialsituation.The position will require strong knowledge ofOneMain’spersonal lending products and a high level of motivation to meet or exceed goals.Our work focuses onnew and previouscustomerswho are looking for additional financing or insurance options to meet their personalfinancial needs.Responsibilities include the following :
Reaching out or responding to inbound calls from potential customers
Processing applications for multiple personal lending products
Implementing key strategies to drive growthas well as demonstrating exemplary customer service standards and a high level of energy to exceed goals
Reading and understanding credit bureau reportsand maintaining a high level of personal lending product knowledge
Maintaining awareness of company policies and procedures, federal / state laws and providing guidance to other team members to ensure compliance
Actively marketing and sellingOneMainlending products and servicesand demonstrating strong collaborative skills within a teamenvironment
Job Requirements:
High School Diploma or GED
2 or more years’ experience in sales, customer service, retail or call center environment
Reliable internet and telephone service, and dedicated home office or workspaceas occasional remote work may be needed
Preferred qualifications include :
Ability to exercise good judgment and discretion to facilitate good business decisions
Strong product knowledge and drive for results
Ability to multi-task
Basic understanding of credit or personal finance concepts
Strong time management skills
Sense of urgency in meeting or exceeding application processing goals
Skills in “consultative selling”
Exceptional communication with team member and customers
High level of energy to deliver strong results
Work Schedule:Ability to potentially work regular weekends including either
4 (10) hour days or 5 (8) hour days
Consistent evening hours (until 9pm CST)
Compensatio n & BenefitsWhen starting your career withOneMain, you have the potential to earn an annual salary plus incentives. You will also have access to robust training programs and opportunities to advance your career. Other benefits for team members include medical, dental, 401(k), paid time-off, paid volunteer time, tuition reimbursement and more.About UsOneMainFinancial is the country’s largest lending-exclusive financial company. With nearly 1,600 branches across 44 states, we proudly offer safe, affordable and transparent installment loans to millions of hard-working people. Our customers turn to us to meet important financial needs, including debt consolidation, medical expenses, household bills, home improvements and auto purchases.OneMainis constantly innovating to serve customers when, where and how they want. Our steadfast commitment to doing the right thing extends to our customers, our employees and the communities where we live and work –a mission that hasn’t changed for more than 100 years.OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.
