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DescriptionGrowing Company Seeks Customer Service Representative!OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. If you're looking for work in Fort Wayne, Indiana and can work a long-term temporary-to-full-time position, this could be the Customer Service Representative opportunity for you!Your responsibilities in this role
Manage incoming telephone calls
Field and send written business correspondence
Give exceptional customer service in a timely fashion
May support business development and client referral goals by actively cross-selling and referring customers
Requirements
Excellent verbal and written communication skills
Adeptness in customer service experience
Calendar managements and scheduling appointments experience preferred
Switchboard phone (10 -30 lines) experience highly desired
Knowledge of alphanumeric data entry
Numeric data entry experience
Microsoft Outlook experience
Strong computer skills including customer database systems
achievement oriented, positive attitude and an approach to work rooted in professionalism
Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Excellent problem-solving skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Strong customer service and office administrative skills
Comfort and confidence when interacting with internal and external partners and clients/customers
Strong technical skills including proficiency with Microsoft Office
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us todayOfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.490.4154 for additional information.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $11.40 - $13.20 / HourlyLocation: FORT WAYNE, INDate Posted: September 13, 2019Employment Type: TemporaryJob Reference: 01420-0011165766Staffing Area: OfficeTeam
