Salesforce Solutions Architect

Salesforce Solutions Architect

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Salesforce Solutions Architect
·Provide technical guidance to the development of Salesforce applications to support business strategies.
·Translate business requirements into well-architected solutions that best leverage the Salesforce platform.
·Be a credible subject matter expert for the organization on business processes and their alignment to Salesforce solutions.
·Look for synergies between various SaaS product offerings in terms of application and infrastructure and offer guidance in utilization.
·Develop and maintain best practices and standards supporting the platform and drive adoption.
·Responsible for understanding and assessing a specific function’s business operations, identifying issues and opportunities and recommending appropriate solutions.
·Ensure proper translation of business requirements into a set of structured business process, knowledge, technology, and organization specifications that satisfy the organization’s strategic and operational objectives.
·Persuade senior managers of the benefits of change in situations where there is significant resistance, and likely disruption to business.
·Act as expert point of escalation for issues related to the platform.
·Meet with Salesforce Admin regularly to analyze and prioritize Requests.
·Support and engage with Salesforce Champions (key users) Committee and Steering Committee
·Identify best practices and client performance gaps.
·Ensure proper handover and translation into business processes.

Education
·Bachelor’s Degree in Business, Management, Information Systems, Mathematics or related field
·Salesforce Certified Advanced Admin
·Salesforce Certified Platform App Builder
·Salesforce Certified Sales Cloud Consultant preferred
·Project management certification preferred

Experience
· Minimum three (3) to five (5) years’ experience in a specific functional business environment and related IT systems
· 5+ years of implementation experience, including development, across the full software development lifecycle
· 3+ years of experience in an Architect Role
· Proficient with Salesforce approval processes, process builder and flows.
· Strong background in design and development of enterprise systems as part of a complete software development lifecycle
· Pardot experience preferred
· Experience with ETL tools
· Experience with highly complex projects/programs

Knowledge, Skills And Abilitie
· Knowledge of lean process/continuous improvement initiatives
· Expert understanding of the Salesforce product suite.
· Working knowledge of ERP systems, preferably SAP
· Solid experience in data modeling concepts and tools
· Ability to mine data, assemble dashboards to chart performance trends and recommend strategies to optimize results.
· Ability to work well with others, promoting healthy relationships and building strong team dynamics by positively influencing others.
· Ability to work effectively as a consultant in a fast-paced environment.
· Ability to develop business cases and ensure realization of cases after approval.
· Ability to identify areas of opportunity and provide creative solutions that benefit the group/organization.
· Ability to handle multiple conflicting priorities in a professional manner.
· Verbal and written communication skills, with an ability to express or present complex technical concepts in business terms to various audiences in a concise and easily understandable manner.
· Self-starter—demonstrates consistent initiative and ability to accomplish tasks independently.
· Analytical, decision support and strategic thinking skills
· Leadership skills; Mentors and works closely with Salesforce Admin;
· Organizational skills; must have ability to effectively balance multiple projects/tasks simultaneously, set priorities, and meet deadlines in a self-directed and detailed manner
· Negotiation skills
· Proficient/advanced skills in Excel, including the ability to use formulas, pivot tables, and data sorting; also proficient in Word, PowerPoint and Outlook
· Accuracy and attention to data