Security Shift Supervisor - Fashion Mall

Security Shift Supervisor - Fashion Mall

25 May 2024
Indiana, Indianapolis 00000 Indianapolis USA

Security Shift Supervisor - Fashion Mall

Vacancy expired!

Allied Universal Services is currently searching for a Professional Security Shift Supervisor .The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.Supervisory Responsibilities

Communicates staffing needs on shift to Account Manager or Operations Manager

Assures that officers receive appropriate training, developing them in both technical and professional skills; also may include assisting manager in performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)

Assures that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager

Administers JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle / driving safety as appropriate to Corporate procedures

Enforces Allied Universal’s policies as outlined in the handbooks and executive memos

Assists with the communication of policies, company announcements and job openings

Provides the basis of a great place to work by treating staff with respect

Enforcement of Contract Standards

Helps Account or Operations Manager identify, meet and exceed the needs of the customer

Meets all contractual scheduled hours with a minimum of unbilled overtime

Assists in the coordination and/or conduct site-specific OJT, client specific training and annual refresher training for security personnel

Reconciles security logs against shift responsibilities and patrols; review incident reports prior to submitting to manager and coordinate preliminary investigations

Assists Account or Operations Manager manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists

Physical and Mental Functions:

Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)

Climb stairs, ramps, or ladders occasionally during shift

Occasionally bend/twist at waist/knees/neck to perform various duties

Occasionally lift or carry up to 40 pounds

Run as needed

Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks

Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination

Work in various environments including adverse outdoor conditions such as cold, rain or heat;

Constant mental alertness and attention to detail required while setting priorities and following up on assignments

Qualifications/Requirements:Qualified applicants for the Shift Supervisor position will meet the minimum requirements, as described below:

High school diploma or equivalent required

At least 18 years of age

Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines

Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills

Must be able to read and understand all operating procedures and instructions

Must be able to obtain a valid Guard License as required in the state for which you are applying

As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check

As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty

Must display exceptional customer service and communication skills

Remain flexible to ever changing environments; adapt well to different situations

Intermediate computer skills to utilize innovative, wireless technology at client specific sites

Ability to maintain satisfactory attendance and punctuality standard;

Neat and professional appearance

Ability to provide quality customer service

Ability to handle both common and crisis situations at the client site, calmly and efficiently

Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones

Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)

EOE/Minorities/Females/Vet/DisabilityAllied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce. Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws. We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes.SAJCB-MW#ZRLocation: United States-Indiana-IndianapolisJob Category: Security Officer, Security Guard

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