Vacancy expired!
American Specialty Health, Incorporated (ASH)
URAC Best Practices Award in Consumer/Patient Safety for "Reduction in Regional Variation of X-ray Utilization"
National Business Group on Health Gold "Best Employers for a Healthy Lifestyle" Award
"Best Places to Work in San Diego," San Diego Business Journal
Silver "California Fit Business Award," California Task Force on Youth and Workplace Wellness
"100 Best Places to Work in Healthcare," Modern Healthcare
"America's 15 Fittest Companies," Men's Fitness
"10 Best Workplaces in San Diego," San Diego Magazine
Seven-time honoree of Inc. 5000 "Fastest-Growing Private Companies in America"
"Healthiest Employers in San Diego," San Diego Business Journal
Ernst & Young "National Entrepreneur of the Year in Health Sciences" Award
"Regional Entrepreneur of the Year in Health Sciences" Award (San Diego)
AHIP (America's Health Insurance Plans) Innovators Award
Inc. 5000- Fastest Growing Private Companies in America
American Specialty Health, Inc. is seeking a Supervisor for our Support Services department. The primary purpose of this position is to direct all production activities in the Support Services department, meeting all performance standards and established goals of the organization. The person in this role directly supervises day to day Processing Services operations and staff. Assures daily department tasks are accurately completed and work orders are scheduled and delivered to requestor timely. Assures department remains technologically current and on-site equipment is proactively serviced and operational. Makes recommendations for improvement. Directly supervises both full time and temporary labor for copy operations, shipping/receiving, fulfillment and assembly teams and all responsibilities associated with this, including writing performance evaluations.
You are invited to learn more about American Specialty Health's events on our events page.
EDUCATION:
⢠High school diploma required.
Qualifications:
⢠Minimum 2 years of progressive experience supervising at least 5 employees; supervisory experience must include direct supervision in a mailroom and copy center environment, or direct supervision of mailroom/shipping and receiving departments for mid-size company.
⢠Minimum 2 years' experience with copy operation production including scheduling and resource allocation planning. Must be familiar with standard copy house processes operating in a server-based environment.
⢠Intermediate to advanced computer skills including Adobe Acrobat, Word, Excel, and Outlook; experience creating and maintaining in Excel and/or Access with ability to create standard metrics to monitor progress.
⢠Valid Indiana Driver's license with good driving record required. Availability of automobile for on the job use and proof of insurance.
⢠Effective leadership skills, with the ability to motivate and effectively manage a team and drive accurate and timely delivery of work orders.
Responsibilities:
⢠Develops, manages, and evaluates all activities related to Processing Services reproduction within assigned scope of authority. Ensures accuracy and productivity achieves/exceeds company standards.
⢠Ensures the timely, accurate and cost effective completion of all photocopy and print jobs, including recommending and monitoring layout and content of company communications.
⢠Ensures the timely and accurate completion of mailing projects, including: claims checks, EOBs, affinity packets, enrollment kits, recruiting packets and other mailings.
⢠Ensures equipment is fully utilized, supplies are managed and properly forecasted, and predictable volume surges are timely managed.
⢠Oversees storage and retrieval of member and provider records and archived materials.
⢠Researches, analyzes and provides recommendations on equipment requirements.
⢠Researches, analyzes and provides recommendations on software solutions.
⢠Recommends reproduction standards that utilize available software to provide cost effective reproduction and assembly results.
⢠Creates, edits, and troubleshoot print drivers and printing issues.
⢠Creates, edits, and troubleshoot replication and print equipment and processes.
⢠Oversees service calls to assure equipment is available and operating at peak performance.
⢠Maintains rapport with processing and equipment vendors.
⢠Evaluates the daily workflow and schedules staff to accommodate the volume of work.
⢠Oversees and maintains weekly and monthly productivity records and reports performance to management.
⢠Determines staffing needs and makes recommendations when change is required. Assists with recruitment efforts for open positions.
⢠Evaluates performance, coaches and counsels staff.
⢠Assures operations are managed within scope of provided budget.
⢠Ensures the associates are providing courteous and accurate information, by providing training, and on-going educational meetings.
⢠Participates with other members of Support Services management to discuss, develop, and implement operational and organizational processes within the company.
⢠Establishes and analyzing new and existing processes and makes recommendations for improvement.
⢠Assures department processes are written and documentation remains current.
⢠Assures job tasks are documented, employees are trained, and adequate cross training is performed.
⢠Serves on committees, workgroups, and project teams as assigned.
What makes American Specialty Health (ASH) such an awesome place to work? There are MANY perks, including:
⢠Offices located across the country in San Diego, Dallas, Indianapolis, and South Carolina
⢠Healthyroads Coaching® for Weight Management, Tobacco Cessation, and Healthy Living at no cost to employees
⢠Healthy vending machines
⢠An onsite fitness center and an exercise room, showers, and locker rooms at our San Diego and Dallas offices, plus discounted gym memberships through the Active&Fit® program ⢠Incentives program -- employees and spouses can receive discounts on annual health care premiums for reaching specific physical activity goals using wireless activity monitors and completing other healthy activities
⢠Corporate awards ceremony for employees, featuring an awards presentation that honors ASH employees
⢠Holiday and employee health challenges with fun incentives
⢠Onsite health education classes
⢠Wellness team
⢠Athletic event reimbursement
American Specialty Health Incorporated (ASH) is a national health services company that provides population health management programs including prevention and wellness services, specialty health care management programs, and fitness and exercise services to health plans, insurance carriers, employer groups, and trust funds.
Since its inception in 1987, ASH has been based in San Diego and now has regional offices in Dallas and Indianapolis. Currently, ASH has over 1,000 employees. ASH subsidiaries operate in all 50 states, providing access to contracted practitioners with administrative platform for clients. ASH clients include more than 132 health plans nationwide.
In addition, ASH offers employees many opportunities for education and advancement, plus an awards program that honors employee achievement in the areas of Quality, Customer Service, Teamwork and Innovation.
ASH has also been named among the 100 "Best Places to Work in Healthcare" by Modern Healthcare magazine, one of America's 15 Fittest Companies by Men's Fitness magazine, a National Business Group on Health Gold "Best Employers for Healthy Lifestyles" award winner, and a California Task Force on Youth and Workplace Wellness Fit Company. More locally, ASH has been named one of San Diego's best places to work by the San Diego Business Journal and San Diego Magazine.
In addition to our more unique health care benefits, we provide employees with a wide array of more traditional benefits. They include:
⢠Medical, dental, and vision coverage
⢠Matching 401(k) savings and retirement plan
⢠11 paid holidays annually
⢠Paid personal time off to be used for vacation, sick time, etc.
⢠Life, AD&D, and long-term disability insurance
⢠Employee discounts to local restaurants, movie theaters, fitness clubs, and theme parks
⢠Public transportation reimbursement (up to $75 per month)
⢠Employee Assistance Program
⢠Flexible health care spending account
⢠Software training classes
⢠Monthly seminars
⢠Tuition reimbursement
So why not choose one of its finest companies to work for? Explore our website to find out more about our company, our values, and our open positions. Start changing lives--and your idea of "work"--today!
Please click the link below to apply for the Supervisor of Support Services position:
https://www.ashcompanies.com/Careers/JobDescription?jobCode=18-0840
If this current position does not fit your area of expertise, please visit us online to view our current list of available positions. www.ashcompanies.com
American Specialty Health is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Please view Equal Employment Opportunity Posters provided by OFCCP at the following website http://www.dol.gov/ofccp/ then scroll down to Federal Contractor Corner, Workplace Posters and click on "EEO is the Law".
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.
ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
