State Farm Customer Service Rep (South Bend, Indiana)

State Farm Customer Service Rep (South Bend, Indiana)

12 May 2019

State Farm Customer Service Rep (South Bend, Indiana)

Vacancy expired!

employment type: full-time

State Farm Agent's office in South Bend, Indiana is seeking an Insurance Account Representative to provide customers with insurance and financial solutions. This individual would be responsible for the following:

- Responding to leads generated through State Farm's website, internet lead generators, and referral programs

- Gathering information from customers and generating insurance quotes for prospective customers

- Communicating features and benefits of products in a manner that will allow potential customers to understand the product's value in protecting against risks or helping realize financial goals

- Establishing customer relationships and following up with customers as needed

- Listening actively and suggesting solutions that would best serve customers' needs

- Initiating sales calls to customers who may benefit from having a particular product or service

- Cultivating relationships with local businesses to encourage marketing or referral programs

- Conducting insurance and financial reviews to explain coverages and verify that current coverage is appropriate

- Entering policy changes as needed

Hours & Compensation:

- Full time at 40 hours/week

- No weekends or night hours

- Paid time off (vacation and sick days)


- Excellent communication skills (oral, written, & listening)

- Enthusiasm for the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams

- Ability to effectively relate to a customer

- Organizational skills

- Self-motivated

- Customer-focused

- Property & Casualty license (must be able to obtain)

- Life & Health license (must be able to obtain)

- Experience in retail sales, marketing, or customer service is desired

Please note this position is with an individual agency, not with State Farm Insurance Companies.

Principals only. Recruiters, please don't contact this job poster.

do NOT contact us with unsolicited services or offers

Job Details

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