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TELLER - CUSTOMER RELATIONS
WAGE: $14/HOUR
LOCATION: CEDAR RAPIDS, IA
HOURS: 1ST SHIFT AND ROTATING SATURDAYS
Wage: $14/hr pending experience. Full time and part time opportunities available.
ÂJob Duties:
Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services.
Records transactions and other special services; preparing currency transaction reports.
Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
Completes special requests by closing accounts; taking orders for checks; opening and closing accounts; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures.
Knowledge Skills & Abilities:
Previous banking experience is preferred
High School Diploma/GED equivalent required; Degree preferred but not required
Excellent customer service skills, attentiveness information retention, tact and diplomacy in dealing with both customers and employees
Strong communication and organizational skills
Detail oriented with high degree of accuracy
Competence with computers, telephone, 10-key calculator and other office machines
Ability to work in a fast-paced environment
