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Customer Service Representative
Wage: $14/hr pending experience. Full time and part time opportunities available.
Job Duties:
- Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services.
- Records transactions and other special services; preparing currency transaction reports.
- Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
- Completes special requests by closing accounts; taking orders for checks; opening and closing accounts; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures.
Knowledge Skills & Abilities:
- Previous banking experience is preferred
- High School Diploma/GED equivalent required; Degree preferred but not required
- Excellent customer service skills, attentiveness information retention, tact and diplomacy in dealing with both customers and employees
- Strong communication and organizational skills
- Detail oriented with high degree of accuracy
- Competence with computers, telephone, 10-key calculator and other office machines
- Ability to work in a fast-paced environment
Heres the fastest way to get hired:
Apply in person at 351 Edgewood RD NW, Cedar Rapids, IA 52405
For questions, contact us at 319-826-1954
Visit us at www.careerpros.com
Sedona Staffing is an Equal Opportunity Employer
