Customer Service Representatives, Hourly Plus Commission, Shottenkirk (Waukee, IA)

Customer Service Representatives, Hourly Plus Commission, Shottenkirk (Waukee, IA)

20 Mar 2024
Iowa, Des moines 00000 Des moines USA

Customer Service Representatives, Hourly Plus Commission, Shottenkirk (Waukee, IA)

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755 W Hickman Road, Waukee, IA 50263Business Development Associate / Customer Service Representative$13 - $14 per hour plus monthly commission!ÂApply Online today and upload your Resume Walk-in Applicants are Welcome!Shottenkirk Chevrolet of Waukee needs to hire Business Development Associates for their BDC Center. We will be looking for strong, results-driven candidates to fill these positions. Candidates must have a strong desire to succeed, be goal-oriented, and want to be a part of a winning team. This position requires a high degree of professionalism with customers and our teams, excellent communications skills, and the ability to organize and multi-task to maximize your daily efficiency. Automotive knowledge is helpful but not required. Immediate training and ongoing support are provided. This is a full-time position that requires the flexibility to work rotating schedules with some Saturdays.BDC Associate - Job Responsibilities:Execute customer communications via email, telephone and textOutbound lead follow-up: Internet inquiries, un-sold traffic, lease renewals, etc.Answer ALL incoming phone calls according to a proven, pre-set script, and schedule sales appointmentsObtain information from customers or prospects regarding vehicle of interest or special requests; document the details of each conversation by input of information into dealership databasePurify and update customer contact information and changes in dealership databaseContact current customer base on current marketing incentiveBDC Associate - Job Requirements:Call Center/collections/customer service and/or sales and marketing experience preferredPleasant, engaging and professional phone mannerStrong PC and internet skillsExperience in hitting performance goalsExcellent written and verbal communication skillsNo outbound phone call reluctanceStrong problem-solving skillsWilling to learn, and a drive to achieveStrong work ethic and reliability is a mustBDC Associate - Job Benefits: We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:$13 - $14 per hour plus monthly commissionMedical, Dental and Vision InsurancePaid Vacation401(k) Retirement PlanNO SUNDAYS!We are an Equal Opportunity Employer. All applicants must pass pre-employment testing to include background checks, MVR, and drug screen.

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