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SERVICE CENTER ASSOCIATES
SCHEDULE: 8 hour shifts M-F between 7am and 7pm
WAGE: $13/hour, can turn perm
LOCATION: Dubuque On Site
100 POSITIONS AVAIL
PRIMARY PURPOSE:
To provide support to the claims staff and to perform other office tasks depending on the client program.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Sets up and enters new claims into claims management system.
Inputs and reviews notes/diaries in claims management system as instructed.
Processes payments.
Processes mail; handles filing, faxing and photocopying.
Reviews, prepares, creates, and/or sends letters, reports, and forms.
Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
Other activities/projects as assigned including the preparation and distribution of computer reports.
QUALIFICATIONS
High school diploma or GED required.
Experience
Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.