Lead Business Systems Administrator - Reporting and Business Processes 100% Remote
Vacancy expired!
Lead Business Systems Administrator - Reporting and Business Processes Primary Location: Dubuque, Iowa
100% Remote
V-Soft Consulting is currently seeking Lead Business Systems Administrator - Reporting and Business Processes client in Dubuque, Iowa. This is a full-time, direct hire position in financial services industry. WHAT YOU’LL NEED: Education and Experience »
Bachelor’s degree in computer science, related field or equivalent experience required
7-10 years’ experience as a Business Analyst, Project Manager, Change Management Lead or related
Proven experience with troubleshooting principles, methodologies and issue resolution techniques.
Knowledge, Skills and Abilities »
Understanding of API and SSO integrations
Experience in testing processes, change management, and vendor management
Experience in data mapping, system conversions, systems integration and software development
Proven ability to work in fast paced environment and meet project deadlines
Strong customer service experience and advanced analytical and problem-solving skills
Ability to work well individually and in a team environment.
WHAT YOU’LL DO: Job Responsibilities:
Provides metrics, KPIs and reports to determine ROI for project execution and results.
Socialize project bases changes with business leadership and business users, identify and manage anticipated resistance, evaluate and ensure user readiness and coordinate training & adoption across impacted lines of business
Utilizes expertise to proactively identify areas for operational efficiencies and design/articulate a means SME for critical banking functions;
Partner with LOBs and Enterprise support functions to build out data driven analytics that will help prospecting, next best product and identification of sales opportunities
for process improvement.
Participates in HTLF Business Recovery plan and actively participates with testing of plan.
Defines and leads governance for Salesforce Knowledge Base and Case Management.
Participates in long term strategy planning to advance HTLF processes, systems and applications.
Gather requirements, coordinates implementation and communicates for system (primarily Salesforce) metrics, KPIs and reports to align with effective evaluation of business strategy.
Works closely with business lines to find, review, and analyze vendor capabilities from a technical perspective.
Develops relationships with key vendors to stay abreast of strategic direction for vendor products.
Completes annual E-Learning Plan and Bank Secrecy Act (BSA) training as assigned and keeps up-to-date knowledge of BSA as it relates to the job function.
Works independently on more complex projects and processes.
Creates or assists others in writing end-user documentation, instructions and procedures to be used for training to use new of modified software.
Interested? Qualified candidates should send their resumes
V-Soft Consulting is a trusted partner with experience across diverse technology stacks to help business get IT done. What makes V-Soft different? Our expertise is derived from over 20 years of delivering world-class IT staffing, consulting, engineering and managed services to Fortune 1000 and mid-market companies in the U.S., Canada, and Asia.
V-Soft is headquartered in Louisville, KY with strategic locations in India, Canada, and across the U.S., including Madison, Chicago, Denver, Harrisburg and Atlanta. V-Soft has been recognized among the top 100 fastest growing staffing companies in North America and is known for the ability to provide highly qualified consultants for any project at any scale. V-Soft has a wide variety of partnerships across diverse technology stacks, and holds such titles as MuleSoft Certified Delivery Resource, Oracle Gold Partner, ServiceNow Partner, Microsoft Partner, and Cisco Registered Partner, amongst many others.
Like what you hear? Apply with V-Soft today!
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call