Vacancy expired!
We are a growing Insurance Agency and we are looking for a new full-time team member to serve our customers. Our ideal team member has at least a high school diploma, can type 30+ WPM, is a great communicator, enjoys connecting with people and working hard towards a goal. This is an entry-level career opportunity in a stable industry.
No insurance background is required, we will train and license our new team member. We offer competitive compensation with guaranteed full-time hours, a stable and predictable schedule, generous vacation and holiday pay and lots of bonus opportunities.
Skills/Qualifications:
Multi-tasks so well that plate spinners look on with awe!
Gets stuff DONE.
Coachable: Willing to follow processes and instructions.
Problem solving: Able to identify and find solutions to customers problems.
Extremely organized and detail oriented
Knows how to work a PC including Microsoft Office
Communication: Possess outstanding written and verbal communication skills.
Licensing: Must have or quickly obtain an active state insurance license.
Job Duties:
ï Provide outstanding service to policyholders by always following thru on promises and maintaining great communication.
ï Determine customer requirements and expectations in order to help the customer identify specific products and solutions.
ï Offer the coverage that will best protect our clients quality of life should a claim occur.
ï Review renewal business and identify appropriate follow-up action.
ï Use our available technologies to be very effective.
ï Keep records of customer interactions and transactions, recording details of inquiries, complaints and comments as well has actions taken.
ï Process policy applications and required documentation.
ï Manage the premium payments daily.
ï Manage lapse/cancellation notices by reviewing cancellation and renewal lists weekly to ensure a high level of retention and profitability. Contact customers when appropriate on cancellations.
ï Maintain a welcoming, friendly environment for our guests.
ï Always asks for referrals and thanks customers for their business
Key qualities:
1. Wants to grow professionally and personally
2. Has a positive attitude that is always focused on solutions
3. Is a hard worker
4. Has a sense of urgency
5. Friendly personality: A natural desire to help customers and prospects.
Please email us your resume or email a request for an application and we will send it to you.
