Vacancy expired!
Title: Desktop Support Specialist
Location: Moline, IL 61265
Salary: $17.00 - $19.00 hourly
6 Month Contract (through the end of 2019)
Our client, a leading provider of retirement plans, insurance, and consulting services is seeking a Desktop Support Technician. S/he will perform day-to-day support of MS Windows based computers, applications, and peripherals across multiple locations. The Desktop Support Technician will assist with basic network administration functions for users as well, including working with Active Directory and Exchange.
While the primary role of this position is user/desktop support, this position will have the opportunity to learn many advanced technologies on the job, (MS Office Suite, Exchange, Cisco Phone System, MPLS, and lots more), and grow in the position.
Job Responsibilities:
Provide initial point of contact for end-users across multiple locations, using in-person, phone, and E-mail methods.
Maintain, troubleshoot, and repair desktop computers, laptops, and peripherals.
Maintain user accounts in Active Directory and Exchange
Setup and maintain Cisco IP telephones
Mobile device support for end-users
Assist in evaluating new hardware, software, and other systems which can enhance our current environment.
Assist in the maintenance of software licensing enterprise wide.
Interface with various vendors in support of the systems and software.
Qualifications and Experience:
A minimum of 3 years of experience in desktop support or similar role
Excellent written and verbal communication skills
Experience with Active Directory and Microsoft Exchange Server
Advanced knowledge of Windows XP, Windows 7, and Microsoft Office 2007/2010
Basic networking concepts (TCP/IP, DNS, routing)
Ability to occasionally travel to other offices
Ability to occasionally work after hours
Ability to lift heavy objects up to 60 pounds
Ability to prioritize incoming requests.
Other desired qualifications:
A+ or Network+ certification
Experience with Windows 7 and Windows 10
Experience with Windows Server administration
Please submit an updated version of your resume for immediate consideration. Thank you!
