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Under limited supervision, provides leadership to organizational wide patient care areas ensuring the quality of care and optimizing operational effectiveness. Utilizes skills in assessing, planning, organizing and evaluating the provision of patient care. Evidences system thinking, initiates improvement strategies, promotes employee development and works collaboratively. Is responsible for administrative duties 24 hours per day, seven days per week and holidays. Adheres to the principles of Service Excellence Guiding Behaviors and the philosophy and mission of Mercy in all aspects of job performance.MERCY MEDICAL CENTERPOSITION DESCRIPTIONPosition Title: House SupervisorJob Code: 1347 Exempt 1353 Non-exReports To: Department DirectorPay Grade: PG 25Dept/Clinic: Nursing Service SupportFLSA: ExemptApproved By:Human ResourcesDate: May 2018OSHA: 1 - ExposurePOSITION PURPOSEUnder limited supervision, provides leadership to organizational wide patient care areas ensuring the quality of care and optimizing operational effectiveness. Utilizes skills in assessing, planning, organizing and evaluating the provision of patient care. Evidences system thinking, initiates improvement strategies, promotes employee development and works collaboratively. Is responsible for administrative duties 24 hours per day, seven days per week and holidays. Adheres to the principles of Service Excellence Guiding Behaviors and the philosophy and mission of Mercy in all aspects of job performance.ESSENTIAL JOB FUNCTIONAL COMPETENCIES:1.Reflects the skills, knowledge and abilities that individuals use as they serve in the role of a leader. The following provides examples of specific behaviors that correspond with Mercy and Trinity Health leadership competencies:Defines and shares a strategy and vision. Aligns resources toward achievement of Unified Enterprise Ministry results (UEM). Grows and sustains the UEM. Identifies, leads, embraces change.2.Demonstrates the knowledge and skills necessary to provide service/care appropriate to the age of the patients served, in accordance with Mercy standards.3.Makes decisions based on knowledge, experience and the ability to forecast using information management and relevant data.4.Promotes practices to maintain an efficient and effective work force through staffing model development recognizing patient needs, and competence of the staff, gives employees appropriately challenging assignments.5.Assigns staff to nursing areas based on patient need and utilizes the staffing guidelines appropriately.6.Provides leadership and promotes staff involvement in continuous quality improvement activities. Conducts on-going quality management by identifying quality assurance issues and coordinating action and follow-up. Spots problems, opportunities, threats and trends early. Conducts safety rounds and infection control rounds for all areas of the hospital and documents findings.7.Ensures risk management principles and practices are implemented. Establishes and.r ensures staff adherence to standards and regulatory agency requirements.8.Monitors documentation to ensure compliance with Mercy Medical Center policies and procedures. Completes chart audits and provides appropriate feedback to staff.9.Monitors the educational needs of staff. Provides for programs designed to meet the education needs.10.Practices participative management; shares responsibility and influence.11.Facilitates the development of working relationships, which enhance team and individual performance to achieve best practice.12.Negotiates adeptly with individuals and groups over roles and resources. Is a team builder; brings people together successfully around tasks.13.Collaborates and fosters positive professional relations with medical staff.14.Develops a network of contacts (internal and external), and works well with other departments/units as well as within the community. Builds cooperative working relationships.15.Participates actively on committees and disseminates information appropriately. Is action oriented/goal directed, and seeks results.16.Demonstrates understanding of patient care and its issues and represents the nursing profession to others.17.Schedules and assigns employees to ensure adequate staffing house-wide within budgetary guidelines and provides justification for over variance. Reviews and completes Kronos updates and payroll sign off.18.Is familiar with third party reimbursement policies and trends, in order to optimize customer service and coordination of resources across the continuum of care.19.Is responsible for creating an environment of organizational learning about patient safety and medical/health care error reduction, supports sharing of knowledge, and fosters behavioral changes to improve patient safety.20.Is knowledgeable of disaster response activities and responsibilities.21.Provides patient placement services for the Emergency Room and Admitting (Patient Access).22.Knows, understands, incorporates, and demonstrates the Mercy and Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.23.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Mercy and Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.24.Maintains confidentiality of information pertaining to clients, physicians, employees, and Mercy business.25.Demonstrates general working knowledge of computers and department specific software (i.e. Healthstream, internet, etc.)26.Performs other duties and responsibilities as assigned.The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.MISSION STATEMENTWe serve together in Mercy and Trinity Health, in the spirit of the Gospel, to heal body, mind and spirit, to improve the health of our communities and to steward the resources entrusted to us.GUIDING BEHAVIORS The Guiding Behaviors are the behaviors necessary for all of us to achieve our Vision. They are:We support each other in serving our patients and communities.We communicate openly, honestly, respectfully and directly.We are fully present.We are all accountable.We trust and assume goodness in intentions.We are continuous learners.COMMITMENTMust be able to embrace and adhere to the Guiding Behaviors of the organization and support the Mission of Trinity Health.Must demonstrate good work habits such as time management, attendance, punctuality, team building and other behaviors aligned to the Guiding Behaviors of the organization.MINIMUM QUALIFICATIONSIs a Registered Nurse maintaining a current Iowa license. B.S.N. required. Requires a minimum of three to five years relevant work experience. A minimum of one to two years of management/supervisory experience preferred. Ability to cope with frequent stress and capable of successfully working through adversity. Is able to communicate effectively with all members of the health care team. Is able to perform a variety of duties characterized by frequent change. May be requested to travel within the Siouxland region. When assigned to travel, a valid drivers license and proof of insurance will be submitted to manager prior to travel. Must have a general working knowledge of computers and department specific software (i.e. Healthstream, internet, etc.) Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Mercy and Trinity Health.Mercy cultivates, upholds and supports a safe work environment. Associates support patient and staff safety by demonstrating aptitude and maintaining organizational employment standards and requirements. Associate job performance is continually appraised and formally evaluated during the course of employment with Mercy.PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONSMust successfully pass employment physical examination and must adhere to applicable organizational requirements on an annual basis for Employee Health Directives. Must possess the ability to comply with Mercy and Trinity Health policies and procedures. This job is categorized as "Light Work". Has the physical stamina to meet the requirements of this job. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Involves sitting most of the time, but may involve walking or standing. Must be able to handle stress effectively. Must understand and accept the possibility of exposure to environmental elements, internal and external, which may affect the work place, such as infectious disease, chemical and/or chemical fumes, dust, noise, physical injury from an out of control patient, and adverse effects of inclement weather which may occur.These essential functions identify the major requirements of the job. They are not an exhaustive list of all job requirements. An employee may be called upon to perform physical actions not specifically identified in this job description.We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.ApplyJob Number: 00161254Location: Sioux City, IAOrganization Name: Mercy Medical Center - Sioux CityFacility: MMCIA - MMC South BuildingEmployment Type: Full timeShift: Rotating ShiftHours: 40
