Desktop Support (2nd Shift)

Desktop Support (2nd Shift)

05 Mar 2024
Iowa, Waterloo / cedar falls, 50701 Waterloo / cedar falls USA

Desktop Support (2nd Shift)

Vacancy expired!

Job Title: Desktop Support (2nd Shift)

Location: Waterloo, IA (Day one Onsite) & Olathe, KS (Regular shift)

Duration: Long term contract


Required Skills:
  • Provide Level 2 technical assistance and support and resolve problems related to the use of computer hardware and software for end users
  • Analyze resolve respond to and document end user inquiries
  • Install desktop Laptop software using approved tools
  • Troubleshoot operating system
  • Troubleshoot connection issues with LAN/WAN Update all Service Tickets with accurate and timely records of work performed and resolution details Maintain and contribute to a knowledge base Coordinate Enter

Job Details

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