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Randolph's, Inc., is a common carrier of primarily petroleum based products, located in Traer, IA. We are family owned and operated and have been in business for nearly 50 years. We are seeking a qualified candidate to join our team as a full-time Dispatcher. This position will be located in Traer, IA. Compensation is based upon experience.
POSITION OVERVIEW:
Dispatches our professional drivers and provides both driver and customer support as needed. Arranges and coordinates the drivers schedules, pick-up and delivery times, and the scheduling of routine equipment maintenance. Maintains communication with all relevant personnel and customers throughout the delivery process to establish and aid in the best possible freight delivery and service.
WE ARE SEEKING A HIGHLY MOTIVATED, AMBITIOUS TEAM MEMBER THAT MEETS THE FOLLOWING CRITERIA:
Exceptional customer service skills
Problem solving and conflict resolution
Ability to work in a Fast paced environment
Multi-tasking is a must
Excellent computer skills primarily MS Excel
Proficiency in PC Miler or Google Maps is a plus
Experience with TMW Systems is a plus
Effectively communicate with customers on a regular basis regarding core transportation issues
Bachelors degree is preferred but not required
COMPANY BENEFITS:
Health, Dental, Vision and Life Insurance
401k with Company match
Paid Vacation