Vacancy expired!
Equal Opportunity/Affirmative Action Employer
Pre-employment drug test required.
Horizon Management Services is currently seeking a part-time Property/Resident Manager for our Fox Meadow Senior Apartments in Evansdale, IA.
This is a part-time limited benefitted position with up to 28 hours per week that involves living onsite as Resident Manager performing office + caretaker duties, or living offsite and only performing the office duties (15-18 hours for the office portion).
There is an opportunity for candidate to pick a schedule that is flexible for them, however must offer company consistent hours.
Responsibilities:
Leadership
- Oversee the general harmony and community atmosphere among residents. Report any alarming situations or changes in status to the Regional Manager.
- Enforce rules and regulations of the property.
- Follow up with residents in regard to maintenance requests/repairs as necessary
General Office
- Be aware of all outside contractors and vendors performing service at property and report outcome to the Regional Manager.
- Office hours will be determined to meet the business needs and may vary.
- Check voice mail, faxes, and emails during office hours and respond within same day or 24 hours during the normal business week.
- Facilitate resident meetings (frequency may vary).
- Retrieve laundry money on a monthly basis if required.
- Submit petty cash form and receipts monthly for reimbursement.
Social Programming
- Manage petty cash, as outlined in Policy & Procedure Manual.
- Organize social committees. Plan and implement programs and services and related monthly social/activity calendars, including flyers, etc. per HMS requirements.
- Participate in and/or host community and HMS events for your property.
Housekeeping and light maintenance
- Perform light housekeeping duties to ensure building is show ready for leasing. This may include the public restroom and common areas
- Ensure vacant apartments are maintained in show ready condition. Ensure curb appeal.
- Assist maintenance staff with:
- Circuit breakers.
- Water shut-off valves.
- Minor/light plumbing problems, such as unplugging garbage disposals or putting a bucket under the leak
- Understand heating systems and be able to turn off apartment furnaces or hot water valves.
Leasing and Marketing
- Follow marketing plan as established each year and as revised due to occupancy levels.
- Assume responsibility for achieving consistent 100% occupancy
- Abide by all Fair Housing Laws.
- Some duties may occur outside of the normalĀ week-day work hours due to needs of the building
- Outreach marketing in the community per the property Marketing Plan.
- Ensure all prospects are entered into Onesite, follow-up is completed, and wait list is maintained.
- Depending on prospect activity and occupancy status, open house events may be required. This may occur on weekends.
- Conduct tours for prospects. This may occur on weekends or evenings.
- Conduct confidential application interviews following Horizon Management Services Inc. rental policies and procedures. Forward complete application to corporate office for processing.
- Conduct lease signings in accordance with Horizon rental policies and procedures.
- Conduct move-in orientations with each new resident.
Compliance:
- Conduct annual recertification interviews with residents in income eligible households.
- Complete required paperwork and forward to corporate office.
- Notify Compliance Department of any unusual situations or breach in policies as they occur.
- Complete all documentation and reports as required, and submit to corporate office as outlined in Policy & Procedure Manual.
- Perform leasing and compliance functions in accordance with Horizons policies and regulations.
Qualifications:
- Prior property management experience preferred
- Prior customer service, leadership and management experience
Knowledge & Skills:
- Ability to communicate and work effectively with a diverse group of individuals
- Ability to manage conflict resolution issues
- Ability to work light maintenance and repairs, if required at property
- Ability to effectively communicate in writing and verbally
- Ability to maintain and establish organization within the office
- Ability to organize and conduct social activities for groups of seniors
- Ability to operate a computer systems/database/word/excel, including email and light typing
- Ability to do light housekeeping, such as vacuuming, wash floors, pick up items, move chairs
- Ability to provide direction and clear communication to service technician
- Ability to climb and work from an 8 foot ladder, ie change light bulbs and smoke detector batteries
- Ability to work weekends or evenings from time to time and more so when occupancy is low for showings/open houses or emergency issues
APPLY ONLINE TODAY! https://www.horizondbm.com/careers-0
