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At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.About this role:Wells Fargo is seeking a Principal Analytics Consultant in the Customer Remediation Center of Excellence supporting the Remediation Analytics Team. Learn more about the career areas and lines of business at wellsfargojobs.com .Primary responsibilities for this role include utilizing database knowledge and business process to perform advanced data analysis to accurately identify populations of customers that require remediation and also to calculate the refund, account adjustment or other resolution. These roles will support Home Lending, Credit Cards, Auto, Deposit/Banking, Data Operations and Personal Loans and Lines.In this role, you will:Demonstrate vision, creativity, innovation, advanced analytical, and inductive thinking, and coordination of highly complex activities and resolution
Evaluate and design high level regulatory remediation strategies, quality checks and data analysis.
Demonstrate vision, creativity, innovation, advanced analytical, and inductive thinking, and coordination of highly complex activities and resolution
Engage with peers, managers, quality, risk, compliance, control and audit
Perform and test highly complex data analytics for customer remediations
Provide end-to-end ownership of project including requirements development, testing, peer review, and data driven guidance/recommendations for remediation populations and execution strategies
Designing analysis projects flow and documentation that is structured for consistency, easy to understand, and to be offered to multiple levels of reviewers, partners, and regulatory agents demonstrating research and analysis completed
Investigate and ensure data integrity from multiple sources
Ensure data recommended and used is the best 'source of truth'
Applies knowledge of business, customers, and products to synthesize data to 'form a story' and align information to contrast/compare to industry perspective. Data involved typically very large, structured or unstructured, and from multiple sources.
Demonstrate a strong attention to detail and be able to meet high quality standards consistently
Willing to assist on high priority work outside of regular business hours or weekends as needed
Required Qualifications, US:10+ years of Analytics and Reporting, Financial Modeling, Statistics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:7+ years of experience with SAS or SQL, or other data management, reporting and query tools
2 + years of text analytics experience
1+ years of 3rd party reporting tools experience
3+ years of Teradata experience
3+ years of MS SQL server experience
Experience in Financial Services working with line of business data, which could include Consumer Lending or Non-Lending data, e.g., Auto Lending, Home Lending, Credit Card, Retail Banking, Merchant Services, Personal Lending, Deposits, Wealth & Investment Management
Ability to form a story through data analysis
Extensive knowledge and understanding of research and analysis
2 + years of experience writing Business Requirements Documents (BRD's)
Ability to translate business needs into complex analysis, designs, and recommendations. Uses analysis to identify and define business requirements, while supporting the validity of the final product.
Experience documenting non-technical business requirements and translating into technical rules
Strong attention to detail, including accuracy in grammar and a sharp focus on eliminating errors
Strong communication skills and ability to articulate complex material to a diverse audience
Experience coordinating multiple tasks within aggressive time frames
Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions
Ability to execute tactical deliverables quickly and accurately
Ability to track and monitor project progress, identify project, and process gaps, recommend controls, and communicate progress to business leaders
Ability to effectively assess stakeholder, partner, or client needs while consulting, building solutions, and developing processes
Ability to develop and integrate data driven and analytical decision making for product and service operational activities
Good analytical skills including strategically analyzing data, diagnosing opportunities, and providing interventions
Ability to interact with integrity and a high level of professionalism with all levels of team members and management
Ability to articulate basic project methodology concepts for managing scope, cost, and schedule
Job Expectations:Ability to travel up to 10% of the time, if needed
Ability to work additional hours as needed
Flexibility to work from home and meet the home eligibility assessment conditions, based on business need
Other locations within the Wells Fargo footprint may be considered.
Relocation assistance is not available for this position.
Pay:Annual Base Salary Range for this role is approximately $141,000 to $161,000
May be considered for a discretionary bonus, Restricted Share Rights or other long-term incentive awards.
We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Company: WELLS FARGO BANKReq Number: R-197532-10Updated: Wed Aug 10 07:01:27 GMT 2022Location: West Des Moines,Iowa
