Desktop Support

Desktop Support

17 Jul 2024
Kansas, Eldorado, 67042 Eldorado USA

Desktop Support

Vacancy expired!

Desktop Support
6 month contract with possible extension
RESPONSIBILITIES:

  • Performing comprehensive troubleshooting and maintenance as prescribed by core processes in relation to laptops, tablets, printers, mobile devices, and other peripherals
  • Installing, configuring, and troubleshooting core end user software and non-core software (specialized applications) as needed
  • Troubleshooting and installing network and networked peripherals (Wi-Fi, mifi, etc.) issues
  • Documenting troubleshooting steps applied in ticketing system and sharing findings with peers. Monitoring ticket closeout in a timely fashion.
  • Updating physical assets within asset management tracking system
  • Educating customers on better uses of IT while or self-help options while performing troubleshooting of existing or new devices
  • Performing customer service representative responsibilities as needed
  • Looking for ways to better engage end users, ensuring they walk away more productive and become enthused about IT with each interaction
  • Must have Microsoft Windows Operating System

Knowledge of Microsoft Windows 10, Powershell, Active Directory, and SCCM is highly preferred.

No Sub-Contract, Third Parties or Corp to Corp arrangements!

W2 only!

Note: U.S. Citizens and those authorized to work in the U.S. without sponsorship will be considered. We are unable to sponsor at this time.

Job Details

  • ID
    JC16916019
  • State
  • City
  • Job type
    Contract
  • Salary
    Up to $20
  • Hiring Company
    Staffing Headquarters LLC.
  • Date
    2021-07-16
  • Deadline
    2021-09-14
  • Category

Jocancy Online Job Portal by jobSearchi.