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The Director of Client Success will report to the VP, Client Success and Insights and lead a team of Client Success Managers (CSMs) working with enterprise clients to deliver business value. This individual must have a deep understanding of Customer Success fundamentals and operational leadership experience. As a leader of the CS team, she/he will have ultimate responsibility to deliver exceptional client experience, be responsible for revenue targets and drive expansion opportunities with existing clients. The successful candidate must possess solid organizational and communications capabilities, and an intense focus on hitting our joint goals.
Responsibilities
C2FO is working to deliver a future where every company in the world has the capital it needs to grow. Our technology provides an easy, low-cost way for businesses of all sizes to increase cash flow by receiving early invoice payments. Since 2008, C2FO’s online marketplace and innovative financial products have accelerated payments by more than one billion days for companies in over 180 countries.
Named one of Forbes’ “Fintech 50,” C2FO provides more than $1 billion in working capital each week for hundreds of thousands of businesses. C2FO has more than 400 employees worldwide, with headquarters in Kansas City and locations throughout Europe, Asia Pacific and Australia. For more information, visitwww.C2FO.com.
Commitment to Diversity and InclusionPollen, Inc. (C2FO) believes that unique backgrounds and individual voices strengthen our team, leading to the best ideas and discoveries for our innovative and growing company. At C2FO, we seek, encourage, and nurture diverse perspectives, and we welcome those of all backgrounds to help us change the way global businesses of all sizes gain access to working capital.
As an organization, we not only value diversity and equality, we cultivate teams that feel empowered to bring their authentic selves to work every day. We strive to create a workplace that reflects the communities we serve and our global, multicultural clients. We recognize the power of inclusion, emphasizing that each team member was chosen for their unique ability to contribute to the overall success of our mission.
C2FO is an Equal Opportunity and Affirmative Action Employer.We welcome all veterans and disabled applicants.
Unsolicited resumes will not be accepted by third party agencies.