DescriptionThe North America Transportation Manager is responsible for overseeing all domestic and cross-border transportation activities supporting WireCo entities the United States and Mexico. This role will manage a team who executes daily operations of inbound and outbound freight, export bookings and document creation, and international compliance. They will monitor and improve carrier service levels while balancing required cost against budget commitments, communicate and collaborate internally with WireCo teams to ensure orders ship timely. The ideal candidate will operate with transparency and lead continuous improvement initiatives to meet and exceed performance targets. ResponsibilitiesProvide strategic leadership for the day-to-day execution of domestic and cross-border transportation across North America, ensuring service performance, budget adherence, and compliance with regulatory and company standards across all modes and lanesManage export and customs processes including export documentation accuracy, USMCA and FTA requirements, and 3PL partner complianceLead transportation network planning, including quarterly US domestic and annual cross-border carrier RFPs, lane bid optimization, carrier onboarding, and routing guide governance to ensure cost competitiveness and service reliabilityOwn quarterly carrier scorecards and establish business review rhythms with carriers and brokers; drive accountability, corrective action, and risk mitigation to protect service levels during capacity constraints and market volatilityBuild and maintain strategic relationships with core carriers and logistics partners, ensuring ethical performance, safety compliance, KPI achievement, and accurate invoice and freight audit executionPartner cross-functionally with customer care, fulfillment, supply planning, commercial teams, distribution centers, and plant operations to align forecasts, capacity planning, production schedules, OTD targets, and customer delivery requirementsOwn transportation-related continuous improvement and cost-to-serve initiatives, leveraging TMS optimization tools, KPI dashboards, freight analytics, and root-cause analysis to enhance service and reduce freight as a percentage of salesOversee freight audit and payment accuracy, dispute resolution, claims management, and transportation KPI reporting; ensure data integrity and timely visibility to leadershipDrive the adoption and optimal use of transportation technology, including TMS enhancements, automation opportunities, and data-driven decision making; partner with IT to troubleshoot and implement system improvements.Lead, train, coach, and develop team members and plant/DC partners to raise capability in logistics execution, compliance, customer service, systems usage, and transportation best practicesSupport global initiatives as part of WireCo’s broader transportation strategy, contributing North American transportation insights into network design, supplier benchmarking, sustainability workstreams, and standardization of best practicesPerform other duties as assigned
