Measure, monitor, and improve operational workflows in Salesforce
Work with analysts, end users, and engineering team to create integrated solutions
Document design and implement Salesforce solutions using standard configuration and following best practices including: field enhancements, views, reports, dashboards, validation rules, workflow rules, process builders, approval processes, campaigns and other SFDC objects and functions
Perform Salesforce administration functions
Provide day to day end user support
Understand Salesforce releases and new functionality to address ongoing business needs
Document best practices for salesforce administration, configuration, and development.
Manage data imports, continuously monitor, and improve data quality
Manage user roles, user profiles, hierarchies, groups and sharing rules in order to ensure proper SFDC sharing and security settings
Assumes other tasks and duties as assigned by management
The Health & Benefits Executive Administrator position requires a passion for client/customer satisfaction as well as the desire to continually tackle new challenges. This position often requires the handling of sensitive information with professionalism and integrity. As part of our dynamic environment and team you will feel a strong sense of accomplishment as you develop your interpersonal and administrative skills as well as see your efforts contribute to meeting the needs of our clients.
