PR Assistant

PR Assistant

17 Sep 2024
Kansas, Usks 00000 Usks USA

PR Assistant

Vacancy expired!

Job Description

Work type: Permanent - Full Time

  • Permanent - Full-time position

  • Great team environment

Your new role

Reporting to the PR Assistant, you will be responsible for delivering a range of activities that improve our customer’s experience:

  • Preparing and analyzing reports related to customer contact across all touchpoints

  • Assist with customer inquiries and sales

  • Preparing training guides and materials to be used by Customer Service and Administration Officers to assist with customer inquiries

  • Delivering business improvement projects in collaboration with the Customer Service Manager.


Qualifications

Your skills and experience

  • Experience in a customer-facing role or contact center environment

  • Previous experience in customer contact data analysis and reporting

  • Previous experience in delivering business improvement projects

  • Ability to prepare templates, tools, content and training guides and materials

  • Excellent communication, problem-solving and time management skills

  • Previous experience using customer relationship management systems

  • Graduate degree

Additional Information

Benefits

  • Training and development opportunities

  • Supportive leadership team

  • Opportunity for career progression

  • Great staff benefits – discounts on private health care

How to apply

We are an employer of equal opportunity and encourages and values diversity and inclusion. If this sounds like the opportunity you’ve been waiting for, please forward your resume and cover letter by clicking Apply.

Job Details

  • ID
    JC4826776
  • State
  • City
  • Job type
    Full-time
  • Salary
    N/A
  • Hiring Company
    The Trading Club
  • Date
    2020-09-17
  • Deadline
    2020-11-16
  • Category

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