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The right Customer Service Specialist is a strong team player and capable of working independently who enjoys dealing with people and resolving problems. We are a fun, dynamic, and fast-growing company of people who care about community, celebrating our successes, and creating opportunities for personal and professional advancement. We are striving to find the right people to help our company grow. For the right individual, we will provide comprehensive training for this position.
This position can be full time in office or include a combination of office work and remotely working from home. We are hiring full time hours only and need a candidate that is both literate with a cell phone and a Laptop/PC. We communicate with our customers using Zoom. Our Customer Service Representatives provide outstanding service to our clients and ensure their needs are processed appropriately. We are family oriented, and we offer a supportive and encouraging work environment.
You need:
- A desire to start your career in a fast paced growing company.
- A commitment to servicing our customers.
- Willingness to be cross-trained and work with all departments to get things done.
- 2 or more years relevant work experience/or 2 year degree
- Availability to start in the next 1-3 weeks
- Ability to pass a background check
The Position/As a Customer Service Representative, you will:
- Ensure delivery of excellent customer service through timely and accurate processing and communication/coordination with other departments to resolve inquiries.
- Build and maintain customer loyalty.
- Handle telephone inquiries over the phone
- Data entry
- Help resolve any customer issues regarding their account
What you can bring:
- Flexible team player mentality, with a professional personality and a willingness to take on additional responsibilities.
- Ability to multi-task while maintaining attention to detail and deadlines.
- Problem-solving and analytical skills to identify ways to best serve our customers.
- Excellent verbal and written communication abilities.
What we offer:
- Profit Sharing
- Health Insurance
- Life Insurance
- Flexible Schedules
- Employee Referral Program
Please reply with an attached resume to be considered for an interview!
