Director, Sales & Operations Planning - Residential

Core Responsibilities:Lead the Sales & Operations Planning (S&OP) process to align demand forecasts with supply chain and service capacity.Drive strategic growth initiatives in residential and light commercial HVAC markets.Ensure seamless coordination between sales, operations, supply chain, and finance.Act as a key decision-maker balancing customer demand, inventory, and resource allocation.Sales Forecasting & Demand PlanningDevelop accurate HVAC sales forecasts using market data, CRM insights, and historical trends.Collaborate with sales teams to set growth targets and KPIs.Operations & Supply Chain IntegrationMatch demand forecasts with production/service capacity.Oversee inventory planning, procurement, and logistics to avoid shortages or excess stock.Cross-Functional LeadershipPartner with marketing, engineering, and service teams to ensure customer satisfaction.Lead monthly S&OP meetings to review performance and adjust plans.Performance Management & Continuous ImprovementTrack revenue, margin, and operational efficiency metrics.Implement continuous improvement in initiatives in HVAC service delivery.CommunicationMaintain clear communication channels between plant team, sales teams and leadership.Lead and mentor teamPromotes a culture of safety. accountability and continuous learning and improvement