Lead Account Manager - Water and Process Chemicals

About This Opportunity

We are seeking a seasoned Lead Account Manager in CSM to work closely with customers across diverse industries while providing leadership and mentorship to junior team members. You will be more than a sales professional – you'll be a trusted technical advisor, strategic leader, and mentor who develops deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection. This role combines direct account responsibility with team leadership through mentorship and guidance.What You Will Do:Technical InnovationAnalyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications while guiding junior team members in technical excellenceStrategic CommunicationConduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operationsValue CreationExecute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer valueLeadership and MentorshipLead by example and provide active mentorship to Account Representatives and Account Managers, sharing expertise and best practicesTeam DevelopmentGuide junior team members through dotted-line reporting relationships, fostering their professional growth and commercial skillsRevenue ExcellenceConsistently achieve and exceed annual revenue targets while managing margin reviews, price escalations, and complex commercial negotiationsStrategic SellingFollow and teach strategic selling processes, advanced prospecting techniques, and sophisticated negotiation strategiesBusiness DevelopmentMaintain a robust sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growthSustainability LeadershipPlan and communicate Veolia's Value Generation Plans through projects that drive water and energy sustainability and improve asset protectionSafety ExcellenceWork safely at all times, following all EHS policies and procedures while promoting safety culture within the team