Systems Administrator I

Systems Administrator I

Vacancy expired!

Purpose of Position
The System Administrator I position works with a team of systems administration professionals to support an enterprise computing infrastructure that includes a variety of servers, storage, and supporting equipment. Additionally, this position along with the team, oversees two data centers as well as strategic cloud/hosted services. The Systems group is responsible for a wide range of services ranging from client hosting to university-wide mission critical applications. Reports to the Lead Systems Engineer.

Primary Duties and Responsibilities

• Implement, maintain, monitor, server operating systems (Windows, Linux, and Unix) and processes on diverse server hardware platforms.
• Expediently resolve system problems working independently, with coworkers, and vendors as necessary.
• Configure, monitor, and maintain system security in accordance with departmental standards.
• Develop and maintain technical system documentation.
• Manage/monitor server hardware, memory, resources, processing, and maintenance
• Apply Windows upgrades on server
• Manage metadata access, authorization, loading, maintenance, and backup
• Set and maintain authorizations between vendor’s web, mobile, middle-tier, and server processes
• Installation, deployment, and migration of new/updated software
• Maintain Oracle/NetID/WKU-specific accounts and permissions

Secondary Duties and Responsibilities

• Technical assistance for peer and student worker positions.
• Apply regular system upgrades and patches in test and production environments.
• Provide upper tier technical support to other IT staff and in limited cases directly to clients.
• Other duties as required

Knowledge and Skills Considered Essential for Success

• An understanding of Windows and Linux/Unix client and server architectures, with experience in their installation, maintenance, monitoring, and configuration.
• Proficiency in a form of shell scripting (PowerShell, bash, etc.)
• A thorough understanding of TCP/IP networking, firewalls, and industry best practices for securing server-to-server communications and client access to server resources.
• Familiarity with high-availability concepts including but not limited to fault tolerant hardware, load balancing, and clustering.
• Excellent oral, written, and computer-mediated communication skills; experience with technical writing.
• Excellent analytical, organizational, and professional decision-making skills.
• Methodical and highly detail-oriented mindset.
• Ability to troubleshoot and work effectively with co-workers, faculty, staff, students and external clients for successful incident resolution in potentially stressful situations.
• Must be self-motivated and possess the ability to work independently, one-on-one, or with a team where situationally appropriate.
• Ability to perform the duties and responsibilities of this position in a competent manner following the highest standards of professionalism, integrity, accountability, responsibility, cooperation, and customer service.
• Ability and willingness to learn new skills as needed, at times as a self-study endeavor.
• Excellent and demonstrable troubleshooting skills.
• Ability to simultaneously manage and organize several projects and regular duties.
• Must be able to work from a ladder, lift up to 50lbs. and be able to differentiate colors without assistance.

Minimum Training and Experience Required

• 4 year degree
• A minimum of 1 year relevant experience.
• Experience in enterprise server and storage hardware and related implementation and operation.
• Experience in system monitoring, auditing, and alerting.
• Experience working with modern multi-tier application environments that may consist of diverse web servers, middleware, and database architectures.
• Must possess a current valid Driver’s License and maintain it in good standing in accordance with University policies.
• Demonstrate an understanding of network technologies.
• Ability to participate in on-call rotation for unplanned outages and work outside of regular University hours, typically planned in advance, as needed.
• Must be able to provide and maintain Internet connectivity from personal residence. Must be able to travel to the Bowling Green campus in a time frame congruent to the group’s on-call policy which, among other details, states a maximum of 1 hr. under normal travel conditions.