Onsite Data Center Support Specialist I, II, or III

Onsite Data Center Support Specialist I, II, or III

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Description
SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Computer Operator I, II, or III

The National Government Services Network Operation Center (NOC) Computer Operator is responsible for crisis event monitoring. The NOC is staffed for 24 X 7 X 365 coverage. Proactively address issues before they become problems or incidents. Responsible for ensuring midrange and/or mainframe system batch processing, connectivity and performance are monitored.

Location: Shelbyville, KY

Hours: 1stshift - 7am - 7pm with 10% Differential.
Required to work every other weekend.

Primary duties may include, but are not limited to:

• Ensures all system and production problems are recognized and appropriate action is taken to meet batch processing and online schedules. Provides training for less experienced operators.
• Adheres to standard data management practices, monitoring backup data and ensuring off-site requirements are met for midrange and/or mainframe /LAN servers and workstations.
• Assures user setup, access and terminations processes follow documented procedures in compliance with all regulatory requirements; maintains and develops documentation to support the process.
• Ensures documentation is written and kept updated on current procedures. Ensures out-of-house data is available for distribution.
• Performs data center administrative functions to ensure policies and procedures are followed.

Qualifications

Computer Operator III

• RequiresAssociate's degree in Computer or Information Technology or appropriate, recognized trade certification; 3-5 years of computer operator experience, including experience in telecommunications and network environments; or any combination of education and experience, which would provide an equivalent background.
• Excellent technical, telecommunication and computer skills required.
• Claims systems experience preferred.
• Excellent oral, written and interpersonal communications skills required.

Computer Operator II

• Requires a H.S. diploma or equivalent and minimum of 1 year of personal computer experience with telecommunications and network environments, midrange or mainframe systems.
• Excellent technical, telecommunication and computer skills required.
• Excellent oral, written and interpersonal communications skills required.

Computer Operator I

• Requires High School Diploma or GED; 1 year of personal computer experience; or any combination of education and experience, which would provide an equivalent background.
• Demonstrates excellent oral, written and interpersonal communication skills.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) + match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. An Equal Opportunity Employer/Disability/Veteran.

The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide - and Anthem approves - a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws.

Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.